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Clinical Site Coordinator, Surgical Technology Program

Stepful· Learning
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Remote$70k - $80kFull-timePosted 3w ago

About the role

Coordinate onsite clinical operations for Stepful’s Surgical Technology and Sterile Processing programs, acting as the primary on-site contact for client-side coordinators, preceptors, and students to enable successful clinical rotations across US sites. 50%+ travel required.

Responsibilities

  • Travel to clinical sites to lead pre-launch preparation ahead of each skills lab start, confirming logistics, materials, and site readiness with site leadership.
  • Identify and onboard the client-side clinical coordinator at each new site; lock in preceptor onboarding dates and confirm materials are shipped and ready before students arrive.
  • Increase travel cadence as cohorts move into clinical scrubs and respond to ad hoc site needs.
  • Build trusting relationships with students throughout their clinical rotation, serving as a consistent, familiar point of contact.
  • Support students through clinical remediation when a practice-readiness or professionalism concern arises.
  • Track cohort progress against the clinical timeline; flag at-risk students early and loop in the Program Director and internal teams.
  • Serve as the primary point of contact for client-side clinical coordinators and preceptors across your sites.
  • Onboard preceptors directly, or alongside client-side coordinators, through in-person or virtual sessions.
  • Ensure preceptor evaluations are completed in a timely and thorough manner, coordinating with preceptors and students as necessary.
  • Own the recurring (biweekly) check-in cadence with on-site coordinators.
  • Present independently to client-side clinical coordinators, preceptors, and hospital staff — building credibility and trust quickly.
  • Support hospital-level OR/division director relationships on multi-site accounts, alongside the Program Director.
  • Exercise judgment on what to resolve directly versus escalate to the Program Director, and how to de-escalate an issue with a client in the moment.
  • Partner closely with Stepful's Program Director and Customer Success teams so client outreach isn't duplicated across the account.

Qualifications

  • Clinical fluency — NBSTSA Certified Surgical Technologist (CST) or NCCT TS-C certification; OR experienced nurse/OR professional; or associate's or nursing degree with first-assist experience

Skills

Required:Clinical coordinationStakeholder communication

Benefits

  • Meaningful Equity Stake
  • Subsidized Medical, Dental, and Vision insurance plan options
  • 401(k)
  • FSA, HSA and commuter benefits
  • Learning stipend
  • Open vacation policy with 15 days PTO annually, last week of December closed, 15 work-from-anywhere days, and 10 observed 2026 public holidays
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Stepful

Online Training for Healthcare Jobs

Stepful trains people with a high school education in 4 months and places them into healthcare jobs. Healthcare is the fastest growing industry in the US accounting for 40% of all jobs added including medical assistants, nursing assistants, and phlebotomists.

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