← All roles

CONTRACTOR: Forward Deployed Engineer, Pendo Predict

Pendo· Engineering
Apply on company site
Hybrid (Herzliya, Israel)contractPosted 3w ago

About the role

Contract-based Forward Deployed Engineer role embedded with customers to design, build, and ship predictive models within real-world data environments, bridging engineering, technical consulting, and customer-facing work.

Responsibilities

  • Run technical discovery with customers to assess product analytics maturity, data availability, and business processes — set realistic implementation expectations and position Predict for their stage.
  • Work hands-on with customers to design the data model and define the business metric the model will predict; map customer data sources (Pendo, Salesforce, Snowflake, and other warehouses) to Predict requirements and best practices.
  • Build and present compelling predictions in the prospect's own domain — explain methodology, model accuracy, and activation to earn credibility with technical stakeholders including data and data science teams.
  • Guide customer IT and data teams through integration steps, optimize model parameters for each customer's specific context, and diagnose and resolve blockers quickly — data quality issues, configuration gaps, and expectation misalignments included.
  • Help customer teams translate predictions into actions and playbooks; document how different teams (CS, Sales, Product) should respond to predictions for consistent, repeatable outcomes.
  • Identify and enable champion users to evangelize Predict internally — channel field learnings back to Product and Engineering to shape the roadmap.

Qualifications

  • 2+ years of experience in a pre-sales engineering, technical account management, or similar customer-facing technical role in B2B SaaS.
  • Strong, hands-on SQL — comfortable exploring unfamiliar schemas, building data models, and validating data quality in live customer environments.
  • Ability to run technical discovery and communicate complex concepts credibly to both business stakeholders and data or engineering teams.
  • Comfort with ambiguity and ownership — ability to create momentum on problems that aren't fully defined without waiting for someone to scope it.
  • Excellent written and verbal communication skills in English.
  • Based in Israel and able to work hybrid from Pendo's Herzliya office; availability to work US EST hours is required.

Skills

Required:SQLTechnical discovery
Last updated Sep 30, 2026. Interested? Apply on the company site.
Pendo logo

About Pendo

Product Experience & Analytics Platform | Pendo

AI-powered platform that improves how everyone uses software. Product analytics, in-app guides, churn prediction, and agent performance—unified by Pendo AI.

product analyticscustomer successuser onboardingin-app guidessession replayNPSfeedbackdigital adoption
Company profileWebsite

More open roles at Pendo