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Retail Key Holder - Full Time (Backcountry)

CSC Generation· Backcountry Stores – Palo Alto, CA
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Palo Alto, CA$21 - $23.5Full-timePosted 3w ago

About the role

Key Holder role responsible for managing the store during scheduled shifts, opening/closing, handling transactions, inventory management, and delivering excellent customer service.

Responsibilities

  • Assist the Store Manager in opening and closing the store
  • Ensure the store is properly secured and alarm systems are functioning correctly
  • Manage cash and credit card transactions, and perform daily cash reconciliations
  • Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
  • Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges
  • Maintain a clean, organized and attractive store appearance
  • Assist in the execution of and ensure daily tasks are completed
  • Train and mentor new team members
  • Perform other duties as assigned by the Store Manager and Assistant Store Manager

Qualifications

  • High school diploma or equivalent
  • Minimum of 2 years of experience in retail sales or customer service
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and prioritize effectively
  • Ability to work in a fast-paced and dynamic environment
  • Must be able to work a flexible schedule, including evenings, weekends and holidays
  • Basic computer skills, and experience with Point-of-Sale systems is a plus

Skills

Required:CommunicationInventory managementCash handling / POS
Nice to have:Product knowledge
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

retailautomationAIdataplatformsmergers and acquisitions
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