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Bike and Ski Service Shop Assistant Manager

CSC Generation· Backcountry Outlet Stores – Ogden
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Ogden, UT$24/hr - $28/hrFull-timePosted 3w ago

About the role

Assistant Manager for Backcountry Outlet retail and rental store, focusing on expert gear guidance, ski/snowboard and bike services, customer service, and daily operations under the Store Manager.

Responsibilities

  • Assist the Store Manager in managing the day-to-day operations of the retail/rental store, including rental inventory, shop supply inventory, shop scheduling, and more.
  • Ensure that the shop is always clean, organized and well-stocked
  • Assist the Store Manager in opening and closing the store
  • Ensure the store is properly secured, and alarm systems are functioning correctly
  • Manage cash and credit card transactions, and perform daily cash reconciliations
  • Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
  • Train and supervise shop staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service
  • Protect store assets following loss prevention and safety standards
  • Develop and maintain relationships with customers to build customer loyalty and repeat business
  • Assist in the development and implementation of processes to increase shop efficiency
  • Maintain tune and mount scheduling
  • Schedule employees to run tune, rental, and Ski shop
  • Train employees in proper operation and safety of shop

Qualifications

  • 2-3 years of experience in Snow shop management
  • 2-3 years of experience in Bike shop management
  • Passion for outdoor activities and knowledge of outdoor gear and apparel
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong leadership and team management skills
  • Knowledge of retail operations
  • Proficiency in Microsoft Office and point-of-sale systems
  • Ability to work flexible hours, including holidays, evenings and weekends

Skills

Required:Snow shop managementBike shop managementCustomer serviceLeadership/people management
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

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