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Carrier Relations Manager

Entrata· Marketing – Resident Insure /
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Hybrid (Lehi, UT)$88k - $142.4kFull-timePosted 3w ago

About the role

Role responsible for Entrata's insurance carrier network across personal lines products, sourcing and negotiating with carriers and MGAs, monitoring performance, ensuring regulatory compliance, and collaborating with product, engineering, and compliance as Entrata expands.

Responsibilities

  • Own end-to-end relationships with insurance carriers and MGAs across HO4 renters, master policy, and device insurance lines
  • Source, evaluate, and onboard new carrier partners based on appetite, pricing competitiveness, and geographic coverage needs
  • Negotiate contract terms, commission schedules, and binding authority agreements with carrier and wholesale partners
  • Monitor loss ratios, retention, complaint ratios, and other book performance metrics; proactively flag and address issues
  • Serve as the primary escalation point for carrier-side service, claims, or underwriting issues that require agency-level intervention
  • Partner with Compliance/Legal to manage state licensing, appointments, and admitted/non-admitted carrier requirements
  • Coordinate with Product and Engineering on carrier system integrations, including rating updates, policy data feeds, and API connections
  • Track and report on carrier performance, commission accruals, and program health to leadership
  • Stay current on personal lines market trends, carrier appetite shifts, and regulatory changes
  • Represent Entrata at carrier and industry meetings, conferences, and renewal negotiations

Qualifications

  • 4+ years of experience in insurance carrier management, MGA operations, or agency management, with direct experience in personal lines (renters, homeowners, or similar)
  • Demonstrated experience negotiating carrier contracts and commission agreements
  • Working knowledge of state insurance licensing and appointment requirements
  • Strong analytical skills, with the ability to read and act on loss ratio, retention, and performance data
  • Excellent written and verbal communication skills, with the ability to represent the company confidently to external carrier partners
  • Insurance license/ willing to get in first 90 days
  • Ability to manage multiple carrier relationships and competing priorities in a fast-moving environment

Skills

Required:Insurance carrier managementContract negotiationState licensing & appointmentsData analysisCommunication

Benefits

  • Flexible and transparent culture with remote and hybrid work options
  • Generous vacation time and company recharge days
  • Comprehensive medical, dental, and vision coverage, including fertility benefits
  • HSA/FSA options and employer-paid disability benefits
  • Access to 401(k) or similar retirement plans with employer matching
  • Wellness initiatives and onsite gym access, gym memberships, mental health resources, wellness challenges, and employee assistance programs
  • Entrata Cares volunteer opportunities
  • Exclusive Previ cell phone plan and discounts on services or partnerships
  • Bi-annual swag drops
  • Diversity and inclusion commitment and equal employment opportunity statement
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Entrata

Today’s property management built for tomorrow

Entrata property management software connects all of your property data and processes, allowing you to create better experiences for everyone.

Property Management SoftwareAI and AutomationResident ExperienceAnalyticsUtility ManagementLeasingTenant ServicesProperty Operations
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