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Server

Level99· Venue Teams – Food & Beverage Operations
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Natick, MA 01760$6.75/hrFull-time, Part-timePosted 3w ago

About the role

Level99 is an entertainment venue offering games, a full-service bar and restaurant, with multiple locations. The Server role supports both front and back-of-house operations to create a welcoming hospitality experience.

Responsibilities

  • Make guests feel appreciated and welcome through your actions.
  • Always seek meaningful connection with guests and cultivate regulars.
  • Have a good time and serve guests with a genuinely positive attitude.
  • Convey passion and knowledge for our beer and entertainment as part of the hospitality experience. Always be humble, recognizing mastery of beer is a life’s work.
  • Convey enthusiasm for our food menu. Maintain proper knowledge of the menu and food allergies within dishes. Show interest in the Level99 experience.
  • Approach guests with empathy and create a welcoming but not overbearing table presence.
  • Be present and attentive by recognizing visual cues of guests’ needs before they realize what they need.
  • Work as a team at all times, inside and out of service, always looking to support one another and prioritize on behalf of the guest.
  • Be proactive about keeping the server stations stocked and your section clean and clear.
  • Review daily tasks checklist to have the floor clean and ready for service.
  • Run food, bus tables and contribute to beer hall experience.
  • Uphold the expectation of “Full hands in. Full hands out.”
  • Accurately process transactions using the POS system including guest payments and order tracking to ensure proper inventory.
  • Understand and follow the steps of service.
  • Be punctual and show up to work on time and ready to work.
  • Check identification of guests to verify they are of legal drinking age.
  • Embracing change and desire to grow with Night Shift Brewing.
  • Transparency between team members and management
  • Comply with all health, safety and hygiene standards and policies.
  • Perform all other duties needed and requested

Qualifications

  • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required. Weekend availability is a MUST.
  • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds
  • Ability to work well under pressure in a fast paced, ever changing work environment
  • Effective verbal and written communication skills
  • Knowledge of health and sanitation code and policies
  • Organized with strong attention to detail
  • High integrity and professionalism
  • A positive, joyful, upbeat and energetic attitude – leading by example
  • Must be 18 years old or older, the legal age to serve and/or bartend

Skills

Required:Customer serviceCommunicationTeamworkAdaptability
Nice to have:Food and beverage knowledge

Benefits

  • $6.75 - $6.75 an hour (hourly rate) plus tips
  • On-site role at multiple venues
  • E-Verify employer
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Level99

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

Company profileWebsite

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