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Level99· Venue Teams – Food & Beverage Operations
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Natick, MA 01760$6.75/hrFull-time, Part-timePosted 3w ago

About the role

The Support/Expeditor is organized, detail oriented, and energetic, acting as a bridge between Back of House and Front of House. Using the TOAST KDS expo screen, the role reviews orders for in-restaurant dining, takeout, and delivery, ensuring accuracy, quality, and adherence to Level99 standards. The position includes expediting, running food, and assisting with sauces, tray building, and other components of the craft food program in a fast-paced environment.

Responsibilities

  • Review and understand all guest orders, including in-restaurant dining, takeout and delivery
  • Distinguish between guest facing counter pickup window and Taproom orders, expediting accordingly
  • Receive, check and pack all guest takeout orders
  • Keep a close eye on quality, consistency, and ticket times
  • Communicate effectively to both front of house and back of house teams
  • Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
  • Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
  • Replenish sauces, ramekins, and specific containers designated to specific service areas
  • Direct and assist food runners in delivering food

Qualifications

  • Weekend availability is a MUST
  • Organized, thorough, and precise
  • Has stamina and loves a high-energy environment
  • Communicates well, preferably in both English and Spanish
  • Analytical and systematic in their thinking
  • Maintains composure under pressure
  • Passion for hospitality
  • Understanding of ticket times and kitchen metrics
  • Previous BOH management or line experience
  • FOH management experience a plus
  • Must be 18 or older

Skills

Required:Order review and verificationCross-functional communicationQuality and ticket-time managementTakeout/delivery operations

Benefits

  • Hourly rate plus tips
  • On-site position in Natick, MA
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Level99

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

Company profileWebsite

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