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Forward Deployed Engineer, Professional Services

Cloudflare· Professional Services
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Hybrid (Germany)€123k - €169kFull-timePosted 3w ago

About the role

Senior technical expert and advisor for strategic, complex customers, architecting solutions, optimizing performance, and driving value of Cloudflare’s platform through onsite engagement and cross-functional collaboration.

Responsibilities

  • Serve as a trusted advisor to key enterprise customers, providing strategic recommendations and technical insights to drive success with Cloudflare’s solutions, specifically Workers and Workers AI platforms.
  • Lead architectural discussions, design sessions, and solution reviews to ensure optimal application of Cloudflare’s offerings in customer environments.
  • Diagnose complex technical issues and deliver effective, strategic solutions in close collaboration with support and product teams.
  • Manage and navigate complex configurations, utilizing Infrastructure as Code (Terraform) to ensure operational stability for customers.
  • Partner with Sales, Customer Success, Support, Partners, Product Management, and Engineering to ensure customer insights directly influence the product roadmap and enhance the overall experience.
  • Advise customers on industry best practices for security, network optimization, scalability, and performance tuning tailored to their specific operational needs.
  • Stay current with industry trends and evolving Cloudflare solutions to provide forward-thinking guidance and configuration enhancements.

Qualifications

  • In Depth Experience in a technical customer-facing role such as Solutions Architect or Technical Account Manager, ideally within cloud networking, security, or web infrastructure.
  • Extensive knowledge of Cloudflare’s Application and Security portfolio (DNS, WAF, DDoS, Bot Management, CDN) and cloud infrastructure.
  • Hands-on experience protecting and securing web applications, APIs, and web services using WAF, DDoS, DNS, and Bot Management tools.
  • Proven ability to work with Cloudflare products within Enterprise-level accounts.
  • Exceptional written and verbal communication skills, with the ability to present complex topics effectively to both technical and non-technical audiences.
  • Strong consultative skills with a track record of successfully solving complex technical problems in customer environments.
  • Ability to translate customer requirements into practical, scalable solutions that align with Cloudflare’s technology stack.

Skills

Required:Enterprise technical advisoryCloudflare product knowledgeWeb application/security toolingCommunicationConsulting & problem solving
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Cloudflare

Connect, protect, and build everywhere | Cloudflare

Make employees, applications and networks faster and more secure everywhere, while reducing complexity and cost.

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