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Manager, Clinical Laboratory

Natera· Tissue Exome
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Austin, TXFull-timePosted 3w ago

About the role

Senior leader responsible for planning, directing, and optimizing manufacturing methods, processes, and operations within the clinical laboratory to ensure GMP/CLIA/CAP compliance, efficient staffing, budgeting, and continuous improvement.

Responsibilities

  • Provides operational and strategic leadership to laboratory products assigned to the individual.
  • Generates and routinely provides executive-level production/departmental summaries.
  • Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA).
  • Engages in future planning and scales employees and equipment appropriately.
  • Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates; monitors QC/QA programs, test results, and equipment (if applicable).
  • Uses metrics in decision-making and to drive changes across the team (cost reduction, quality improvement).
  • Manages headcount to meet production goals; manages interview process and PTO/overtime.
  • Refines lab processes through continuous improvement projects.
  • Oversees team-specific lab operations.
  • Point of contact when Senior lab leadership is not present; maintains process/product knowledge.
  • Responsible for transitions of automation and test improvements into production workflow.
  • Analyzes and troubleshoots lab processing errors; provides recommendations to lab director, scientists, and statisticians.
  • Supports Supervisors in NCR closeout.
  • Initiates and closes CAPAs in a timely manner.
  • Ensures departmental lab compliance for regulatory bodies; tests conducted per approved procedures.
  • Maintains organized, safe, and efficient work area.
  • Interacts with OPS, Accessioning, Engineering, Stats, R&D, and Support teams.
  • Handles employee issues in collaboration with HR; explains company values and rationale behind instructions.
  • Performs routine skip-levels with team members.
  • Responsible for performance reviews of direct reports and overall staff.
  • Plans and leads team meetings.
  • Develops high-performing employees via learning, cross-training, and new challenges.
  • Recognizes and rewards talent through merit reviews, promotions, and recognition programs.
  • Adheres to Departmental Expectations.
  • Manages training program for direct reports.
  • Notifies management of requirements for tools and supplies.
  • Receives objectives and determines resource allocation to meet schedules and goals.
  • Provides guidance within company policies; recommends policy changes when needed.
  • Manages coordination of a section or department with responsibility for results, including costs, methods and staffing.

Qualifications

  • BS/BA degree in Biological Sciences, related field, or equivalent.
  • A minimum of 3+ years of relevant leadership experience and/or effectively managing a team preferred.
  • A minimum of 5+ years of industry-related experience preferred.
  • Current ASCP board certification in Medical Technology or California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist) is required.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Natera

A global leader in cfDNA testing

Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.

oncologywomen's healthorgan healthcell-free DNA
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