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Manager, Field Engineering - Global Telecommunications

Databricks· Engineering
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Remote$172.5k - $237.2kFull-timePosted 3w ago

About the role

Leads a team of technical customer advisors in field engineering to solve data, analytics, and AI challenges for customers. Partners with Sales and cross-functional teams to translate customer priorities into technical strategies, drive customer outcomes, and durable business impact.

Responsibilities

  • Lead, coach, and develop a high-performing and inclusive Field Engineering team.
  • Partner with account teams to define technical-win strategy, qualify opportunities, prioritize customer needs, and align team resources.
  • Build trusted relationships with customer stakeholders, including Director-, Head of, and VP-level audiences as appropriate to the engagement.
  • Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization for customer engagements.
  • Establish regular operating rhythms to inspect progress, customer health, technical risk, escalations, capacity, and business impact.
  • Coach team members to communicate clearly, navigate ambiguity, influence stakeholders, and connect technical recommendations to business outcomes.
  • Maintain technical credibility across Databricks platform concepts, data and AI technologies, cloud architecture, governance, security, and networking.
  • Represent customer needs internally and partner with Product, Engineering, Support, Professional Services, Marketing, and Partners to resolve issues and improve outcomes.
  • Create a culture of psychological safety, inclusion, accountability, continuous learning, and recognition.
  • Experiment with AI-enabled tools and repeatable practices that improve team productivity and customer impact.

Qualifications

  • Experience managing or leading a technical customer-facing team.
  • Experience partnering with Sales and cross-functional teams through complex, multi-stakeholder customer engagements.
  • Experience in data platforms, analytics, AI, cloud, software, technical consulting, or a related technical domain.
  • Strong written, verbal, presentation, and stakeholder-management skills.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.

Skills

Required:Leadership of technical teamsCustomer advisory and executive communicationTechnical judgment and coachingOperational discipline and data-driven prioritization
Nice to have:Databricks / data & AI platforms

Benefits

  • Benefits details available per region via the linked benefits document.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Databricks

Leading Data and AI Platform for Enterprises

Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data Intelligence Platform.

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