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Lead Field Technical Program Manager, FDE - Retail, Consumer Goods, Travel, Transportation & Hospitality

Databricks· Engineering
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Remote$151.4k - $260.2kFull-timePosted 3w ago

About the role

Lead Field Technical Program Manager to drive Forward Deployed Engineering engagements for Databricks' Retail, Consumer Goods, Travel, Transportation & Hospitality customers. Focus on technical leadership, program management, and delivering complex customer outcomes without hands-on coding, collaborating with cross-functional teams to guide architecture, mitigate risks, and ensure high customer satisfaction.

Responsibilities

  • Be responsible for the successful delivery of our most complex customer engagements by providing technical leadership and guidance to the implementation team.
  • Guide technical teams through key architectural decisions, helping them navigate trade-offs between established and innovative approaches.
  • Proactively identify and mitigate technical risks and dependencies that could impact project timelines and goals.
  • Individually deliver on commitments by producing high-quality deliverables, status reports, program plans, and customer responses that require minimal rework.
  • Effectively manage all aspects of a program, including scope, schedule, budget, risk, and resources, with a focus on technical complexity.
  • Act as the primary point of escalation for customers regarding technical delivery issues and, as needed, escalate to other parts of Databricks for rapid resolution.
  • Build trust and credibility with technical teams and stakeholders by clearly articulating Databricks’ vision and solutions and facilitating productive, goal-oriented meetings.

Qualifications

  • Technical Acumen & Decision Making: A proven ability to stay current on technology trends and make sound technical decisions without being a hands-on coder.
  • Program & Project Management: Experience managing large, complex engagements and mitigating unexpected technical challenges. Familiarity with managing the trade-offs between scope, budget, and timeline.
  • Communication & Leadership: Excellent communication, negotiation, and conflict resolution skills. A track record of influencing technical teams and effectively tailoring messages for different audiences, from engineers to executives.
  • Experience with BI, data management, and big data technologies is preferred.
  • Proven ability to multitask and manage multiple engagements while delivering a high level of customer satisfaction.

Skills

Required:Technical leadershipProgram managementCommunication & stakeholder management
Nice to have:BI, data management, big data technologies

Benefits

  • Benefits listed by region are available; refer to company link for specifics.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Databricks

Leading Data and AI Platform for Enterprises

Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data Intelligence Platform.

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