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Sr. Engagement Manager, FDE - LATAM

Databricks
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RemotePosted 3w ago

About the role

Senior Engagement Manager within Forward Deployed Engineering (FDE) for Latin America (LATAM), trusted advisor to account teams and customers, independently leading large, complex cross-functional programs to drive successful implementation and value realization.

Responsibilities

  • Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
  • Drive full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, leveraging best practices for CoEs and migrations.
  • Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
  • Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
  • Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.

Qualifications

  • 7-10 years running a Professional Services line of business.
  • 10+ years in senior customer-facing roles with a mix of influencing and execution.
  • Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
  • Strong knowledge of Databricks architecture, competitors, and migration benefits.
  • Proven track record of managing large-scale program plans and service delivery.
  • Ability to travel up to 25-50% as required.

Skills

Required:Professional Services leadershipStrategic account managementSales and business development
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Databricks

Leading Data and AI Platform for Enterprises

Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data Intelligence Platform.

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