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Solutions Engineer

Baselayer· Product
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New York City$135k - $220kfull-timePosted 3w ago

About the role

Technical bridge-builder combining engineering and customer success to design, implement, and demonstrate Baselayer’s identity verification solutions for customers in the fintech/financial services space.

Responsibilities

  • Technical Consultation: Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions
  • Implementation Support: Guide customers through API integrations and ensure successful deployment of Baselayer products
  • Solution Design: Create technical documentation and implementation plans that address specific customer needs
  • Product Demonstrations: Deliver technical demonstrations that showcase Baselayer's capabilities
  • Cross-functional Collaboration: Work closely with sales, product, and engineering teams
  • Technical Documentation: Develop implementation guides and solution architectures for various customer scenarios
  • Customer Training: Educate customers on Baselayer's products and APIs
  • Feedback Loop: Collect and communicate customer feedback to product and engineering teams
  • Continuous Learning: Stay current with industry trends and emerging technologies in the identity verification space
  • Post-implementation Support: Provide ongoing technical guidance to ensure customer success

Qualifications

  • 2+ years of experience in a technical role, product management, or customer-facing position
  • Fundamental knowledge of API concepts and web technologies
  • Detail-oriented with ability to document requirements effectively
  • Natural problem-solver who enjoys finding solutions to complex challenges
  • Adaptable and able to navigate ambiguity with confidence
  • Highly collaborative and enjoy working with cross-functional teams

Skills

Required:API conceptsDocumentationProblem solvingCollaboration
Nice to have:coding (Python or JavaScript)

Benefits

  • Flexible PTO
  • In-person energy: based in NYC and meet in the office full-time
  • Competitive compensation with equity
  • Career growth opportunities in a high-growth startup
  • 100% health, dental, and vision premiums
  • 401(k) with company match
  • HSA contributions included
  • $250 monthly gym stipend
  • Lunch stipend
  • Transparency and voice at the table
Last updated Oct 11, 2026. Interested? Apply on the company site.
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About Baselayer

The AI Platform for Business Risk

Baselayer: Business Identity Verification, Risk, & Fraud

IdentityCreditFraudOnboardingKYBRiskAutomation
Company profileWebsite

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