Controls Product Senior Manager
About the role
Senior Controls Product Manager role driving Monzo’s internal risk product platform, owning core risk lifecycles and building automated, data-driven control solutions in collaboration with Risk, Data, and Engineering.
Responsibilities
- Own the Controls Product Roadmap: Define the vision, strategy, and backlog for Monzo’s internal risk products, replacing static, manual cycles with smart, data-driven platforms (SmartSuite, Zango, Looker, and native AI integrations).
- Hands-on Prototyping & Automation: Design, prototype, and build automated workflows, API integrations, and low-code/no-code solutions, delivering MVPs and scaling with Engineering when needed.
- Pioneer AI in Risk Management: Experiment with AI/LLMs to automate evidence gathering and reduce manual work.
- Build for Real-Time Risk Intelligence: Enable continuous automated risk monitoring with real-time alerts and data triggers.
- Product Enablement & Adoption: Deliver intuitive UI/UX; enable teams to self-serve with clear guidance and documentation.
- Drive Execution & Delivery: Lead two data/automation direct reports and maintain momentum with senior stakeholders.
Qualifications
- Experience in product management with hands-on technical capability (data and automation)
- Comfort with SQL, Python (or similar), APIs, workflow tools, or low-code environments
- AI-curious and practical approach to applying AI/LLMs in risk/controls
- Understanding of risk concepts (control design, RCSAs, issue management)
- Ability to operate in ambiguity and drive first-principles problem solving
- Experience leading teams through change programmes, ideally in Financial Services Controls
- Hands-on problem solver who can collaborate with multiple stakeholders
Skills
Benefits
- £85,000 - £115,000 salary
- Incentive Awards tied to performance
- Flexible/UK-wide hybrid working options (London office optional)
- Flexible working hours
- £1,000 learning budget per year
- Macbooks and home-office support for remote workers
- Full list of benefits available to read on careers page

About Monzo Bank
A bank as smart as your phone.
YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!
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