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IT Governance and Operations Analyst

NRI· RMS – SLED
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Manorville, NY$35/hr - $40/hrFull-timePosted 2w ago

About the role

IT Governance and Operations Analyst role to provide onsite IT governance, policy development, and operational documentation for school districts in Suffolk County; focuses on technical documentation, process definition, compliance alignment, and user access auditing. Onsite 5 days/week with possible travel between sites.

Responsibilities

  • Develop and maintain technical policy and compliance documentation aligned with NIST frameworks.
  • Author, refine, and support enforcement of core protocol and operational documents such as AUP, DRP, IRP, IT Safety Plans, Password and Authentication Policies, and Chromebook and Mobile Device Governance Policies
  • Standardize and document end-to-end onboarding and offboarding procedures for staff and technicians.
  • Build and maintain a comprehensive software, user, and responsibility chart that maps system access and operational ownership across active software platforms.
  • Document technical workflows and SOPs to support consistent service delivery.
  • Assist with the rollout, tracking, and enforcement of Multi-Factor Authentication (MFA) deployments.
  • Conduct routine user access audits across software applications and administrative portals to support compliance and appropriate privilege management.
  • Identify gaps in account provisioning, access controls, and policy compliance, and work with management to remediate risks.
  • Support project planning, requirements gathering, and scope definition for ongoing technical initiatives.
  • Track project milestones, deliverables, and timelines while keeping key internal stakeholders informed.
  • Collaborate closely with team leadership on daily office-based operational management and documentation maintenance.

Qualifications

  • 1-3 years of experience as an IT Operations Analyst, IT Security Analyst, or GRC Analyst.
  • Experience supporting technical projects, including requirements gathering, scope definition, milestone tracking, and stakeholder communication.
  • Excellent technical writing skills, including SOPs, IT policies, and process workflows.
  • Exposure to security and compliance standards such as the NIST Cybersecurity Framework.
  • General administrative experience with cloud platforms, identity management, and SaaS applications.
  • Knowledge of MFA platforms and identity management protocols.
  • High attention to detail, strong analytical thinking, excellent organizational skills, and ability to work with senior technical leaders.

Skills

Required:Technical writingPolicy developmentNIST Cybersecurity Framework

Benefits

  • Health, Vision, and Dental Insurance
  • Life Insurance
  • Health/Dependent Care Flexible Spending
  • 401(k) Plan
  • Short-Term and Long-Term Disability Coverage
  • Generous Vacation and Flex Time Off Programs
  • Company Paid Holidays
  • Training and Development Opportunities
Last updated Oct 21, 2026. Interested? Apply on the company site.

About NRI

Business & Technology Consultancy Built with Purpose

NRI is a North American consultancy delivering business and tech solutions that fuel growth, boost profitability, and drive lasting innovation.

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