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Workday Systems Engineer

Pendo· GenOps Systems
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Raleigh, NC / New York, NY$102k - $140kfull-timePosted 2w ago

About the role

Workday Systems Engineer responsible for owning and evolving Workday as a core part of Pendo's HCM infrastructure, including configuration, reporting, integrations, security, and process governance. Hybrid in Raleigh, NC or New York, NY with partnership across People, Recruiting, and external vendors.

Responsibilities

  • Workday platform ownership: Serve as the primary systems owner for Workday, managing configuration across HCM, Advanced Compensation, Time Tracking, and Time & Attendance. Maintain and evolve the platform as business needs change.
  • People and Recruiting partnership: Partner directly with Recruiting and the broader People organization to understand business requirements and translate them into scalable Workday solutions. Balance stakeholder needs with sustainable system configuration.
  • Open Enrollment: Lead or support annual Open Enrollment configuration, testing, and go-live activities. Help ensure Workday is configured and ready to support the enrollment process.
  • Compensation cycles: Manage Workday setup for compensation cycles, including merit, bonus, and equity review processes. Support the configuration needed to run these programs effectively.
  • System reliability and security: Troubleshoot Workday issues, manage security configurations, and maintain data integrity across integrations. Investigate problems and drive them through resolution.
  • Reporting and analytics: Build and maintain reports, dashboards, and calculated fields that support People organization reporting needs. Translate reporting requirements into reliable Workday solutions.
  • Workday releases: Evaluate new Workday releases and features to understand their potential impact and value. Recommend adoption where new capabilities benefit the business.
  • Documentation and enablement: Document Workday processes and configurations and help HR team members understand system capabilities. Provide training that enables partners to use the platform effectively.
  • Vendor and partner management: Manage relationships with Workday support and third-party implementation partners. Coordinate with external resources when additional expertise or support is required.

Qualifications

  • 3+ years of hands-on Workday experience, ideally spanning HCM, Advanced Compensation, Time Tracking, and Time & Attendance.
  • Experience configuring Workday business processes, security roles, and reporting capabilities, including calculated fields and custom reports.
  • Experience partnering directly with HR, People, and Recruiting stakeholders to translate business needs into technical solutions.
  • Strong analytical and problem-solving skills, with the ability to own ambiguous, cross-functional projects.
  • Excellent communication skills, including the ability to explain technical Workday configurations clearly to non-technical partners.

Skills

Required:Workday configurationStakeholder collaborationProblem-solving and analysisCommunication

Benefits

  • In-office 3 days per week hybrid culture (locations Raleigh, NC or New York City)
  • Compensation between USD 102,000 and 140,000 annually
  • Access to inclusive, diverse, and growth-oriented culture with Pendo core values (Bias to Act, Hone Your Craft, The Team is Pendo, Maniacal Focus)
  • EEOC commitment and accessibility accommodations available
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Pendo

Product Experience & Analytics Platform | Pendo

AI-powered platform that improves how everyone uses software. Product analytics, in-app guides, churn prediction, and agent performance—unified by Pendo AI.

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