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Employee Experience Coordinator

Plaid· Workplace Experience
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Hybrid (New York, NY)$97.2k - $123.6kFull-timePosted 2w ago

About the role

The Workplace Experience (WPE) team shapes Plaid's employee experience, delivering programs and events to foster belonging and engagement across in-office and distributed environments. The Employee Experience Coordinator supports internal events, programs, and everyday moments that make Plaids feel welcomed, connected, and celebrated, handling logistics, communications, and on-site execution from planning through completion.

Responsibilities

  • Coordinate logistics, vendor relationships, budget tracking, timeline development, space setup, and communications for in-office and remote events.
  • Serve as the first point of contact for employee emails, Slack messages, and support tickets—responding directly or routing inquiries to the appropriate team member.
  • Assist in planning and executing a variety of employee events and programs, including retreats, Plaiderdays, monthly socials, holiday parties, onsites/offsites, and more.
  • Manage operational details and provide hands-on support to ensure programs run smoothly from planning through completion.
  • Research vendors and venues, place catering orders, and create event signage and flyers.
  • Oversee event setup, on-the-ground event management, and breakdown for social hours and flagship gatherings.
  • Provide administrative support for events and programs, including project tracking, note-taking, task management, and swag coordination.
  • Build excitement and keep employees informed by producing event communications such as invites, promotional materials, and recaps.
  • Collaborate with cross-functional partners (People, DEIB, Comms, Workplace Operations) to support broader employee experience initiatives and create memorable experiences for all Plaids.

Qualifications

  • Comfort being a visible presence in the office and engaging employees face-to-face
  • 1–3 years of experience in an events, employee experience, administrative assistant, HR, or workplace experience role
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines at once
  • Proficient communication skills across multiple channels (email, Slack, decks, event invites, etc.) including clear, warm, and timely written and verbal communication skills
  • A proactive, can-do attitude and comfort working in a fast-paced, occasionally ambiguous environment
  • Collaborative mindset and comfort working cross-functionally with different teams and stakeholders
  • Experience planning and executing events
  • Comfortable onsite three days per week in the NYC office (Tuesday–Thursday)
  • Familiarity with tools like Google Workspace, Slack, Canva, Zendesk, or event platforms (e.g., Epoch)
  • Experience supporting multi-office or distributed teams
  • Must be able to lift up to 50 pounds.

Skills

Required:Event planning and executionVendor managementCommunication

Benefits

  • Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
  • Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as scope and responsibilities, work experience, skillset, and location, and is subject to change.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Plaid

Enabling all companies to build fintech solutions

Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.

fintechbankingpaymentsfraudcreditopen financefinancial data
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