Store Manager, Marina Del Rey
Marina Del Rey, CA$75k - $112.5kFull-timePosted 2w ago
About the role
Retail Store Manager responsible for leading the flagship Marina Del Rey location, overseeing a multi-functional team, delivering premium customer experiences, and driving store performance, community engagement, and brand activation in line with Brooks values.
Responsibilities
- Lead, coach, and inspire a diverse team across sales, operations, and marketing functions to deliver a best-in-class customer experience and exceed business goals.
- Recruit, interview, and hire store employees to ensure efficient operations and a high-performing team.
- Directly manage three key leaders: Front of House Assistant Manager, Back of House Assistant Manager, and the Retail Community Event & Marketing Specialist.
- Foster an inclusive, trust-based culture grounded in Brooks values; maintain high morale and address concerns proactively.
- Build future talent pipeline through coaching, development opportunities, and consistent performance feedback.
- Provide guidance on employee relations matters, escalating as necessary.
- Oversee scheduling, succession planning, and staffing for peak periods, events, and long-term sustainability.
- Oversee all daily store operations ensuring service, cleanliness, safety, compliance, and brand-right execution.
- Manage store financials to achieve profitability (revenue, margin, staffing, COGS, operating expenses).
- Drive daily execution through leadership of front-of-house and back-of-house functions.
- Collaborate with Retail Operations, Finance, HR, and Marketing on initiatives and KPIs.
- Maintain inventory levels and product mix with replenishment, pricing, markdowns, SKU monitoring, and sell-through solutions.
- Oversee inventory integrity via cycle counts and loss-prevention practices.
- Partner with Retail Operations on long-term planning, seasonal buying, and new stores readiness.
- Provide actionable insights on customer behavior, product performance, and operational opportunities.
- Participate in company-wide retail initiatives and process improvements.
- Collaborate with Marketing, Visual Merchandising, Product, and other teams to meet shared goals.
- Set and model premium, inclusive, and personalized customer service.
- Train and empower team to deliver biomechanical fit service and enthusiastic support for all runners.
- Use data/feedback to improve the in-store journey and satisfaction metrics.
- Oversee Retail Community Event & Marketing Specialist output; guide hometown programming and local partnerships.
- Collaborate with run groups, nonprofits, and influencers to build relationships and drive store traffic.
- Analyze event ROI and community impact.
- Support scalability with a Community Specialist for additional stores in Seattle market.
- Partner with Retail Marketing and in-store teams for product launches, seasonal stories, and promotions.
- Maintain high standards of visual merchandising and store presentation.
- Support local storytelling through store social media and communications.
Qualifications
- Bachelor’s degree in Sales, Marketing, Business Administration or related field; equivalent years of experience considered
- 5+ years retail experience including oversight of multi-layered teams and business units; experience in marketing/events/brand community strongly preferred
- 2+ years retail management experience
- Proven ability to drive revenue and operational performance in high-touch retail
- Strong understanding of retail KPIs and levers to improve them
- Experience overseeing marketing or event activations connecting brand values with communities
- High emotional intelligence; authentic and empathetic leadership of diverse teams
- Passion for performance, service, and inclusive customer experiences
- Strong verbal/written communication, time management, and cross-functional collaboration
- Proficient in retail systems, scheduling, POS, reporting tools
- Ability to lift up to 50 lbs and work evenings/weekends for events/store coverage
- Embraces Brooks values and culture
Skills
Required:Team leadership and developmentStore operations managementRetail analytics and KPI managementBudgeting and financial acumen
Benefits
- Medical, dental, vision, life and AD&D insurance
- Disability insurance with HSA employer contribution, FSA
- Family & fertility assistance
- 401K savings plan and match
- Employee assistance program
- Transportation assistance
- Annual bonus potential
- Paid time off, holidays, sick and parental leave
- Product discounts and wellness perks
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Brooks Running
Shop superior running shoes and apparel for men and women with free shipping and returns. Your search for great running gear starts and ends with Brooks Running.
Shop superior running shoes and apparel for men and women with free shipping and returns. Your search for great running gear starts and ends with Brooks Running.
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