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Support

Level99· Support
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Hybrid (Providence, RI)Full-time, Part-timePosted 2w ago

About the role

The Support/Expeditor reviews and processes orders for in-restaurant dining, takeout, and delivery using a TOAST KDS expo screen. They ensure orders are complete and meet Level99's quality standards, while supporting both Front of House and Back of House teams and assisting with food service tasks.

Responsibilities

  • Review and understand all guest orders, including in-restaurant dining, takeout and delivery
  • Distinguish between guest facing counter pickup window and Taproom orders, expediting accordingly
  • Receive, check and pack all guest takeout orders
  • Keep a close eye on quality, consistency, and ticket times
  • Communicate effectively to both front of house and back of house teams
  • Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
  • Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
  • Replenish sauces, ramekins, and specific containers designated to specific service areas
  • Direct and assist food runners in delivering food
  • Other tasks, as assigned

Qualifications

  • Weekend availability is a MUST
  • Organized, thorough, and precise
  • Has stamina and loves a high-energy environment
  • Communicates well, preferably in both English and Spanish
  • Analytical and systematic in their thinking
  • Maintains composure under pressure
  • Passion for hospitality
  • Understanding of ticket times and kitchen metrics
  • Previous BOH management or line experience
  • FOH management experience a plus
  • Must be 18 or older
  • A positive, joyful, upbeat and energetic attitude – leading by example

Skills

Required:Weekend availabilityOrganization and attention to detailStamina in high-energy environmentticket times / kitchen metricsBOH / FOH experience
Nice to have:bilingual communication (English/Spanish)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Level99

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

Company profileWebsite

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