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Venue Technician

Level99· Venue Teams – Venue Technician Team
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Natick, MA$22k - $27kFull-timePosted 2w ago

About the role

As a Venue Tech, you keep every Challenge in the Venue running at a best-in-class level for Level99 Players. You own the inspection, preventative maintenance, repair, and troubleshooting of every Challenge and gameplay system in the Venue, and you're the first response for facility maintenance across the Venue.

Responsibilities

  • Complete weekly inspections on every Challenge across mechanical, electrical, structural and safety elements
  • Own first-response troubleshooting and repair when a Challenge or gameplay system fails during live operations, resolving what you can and escalating what you can't
  • Uphold hospitality and show standards in Guest-facing areas while performing visible work
  • Perform preventative maintenance including touch-up painting, tightening hardware, cleaning components, and inspecting wear points
  • Serve as first response for general facility and Venue maintenance, resolving what you can and escalating what you can't
  • Document all work in MaintainX and communicate closures, reopenings, and operational impacts in real time internally and with cross-functional teams.

Qualifications

  • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
  • Safe and competent use of common hand and power tools
  • Ability to triage and prioritize competing issues based on safety, Player impact, and urgency
  • Ability to work 10+ hour shifts, stand and walk for extended periods, climb stairs and ladders, and lift up to 50 lbs
  • Strong verbal and written communication skills, with the ability to work well in a team environment
  • A positive, joyful, upbeat and energetic attitude

Skills

Required:Flexible schedulingUse of hand and power toolsPrioritization and triagePhysical stamina and strengthCommunication (verbal & written)Team collaboration
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Level99

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.

Company profileWebsite

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