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Senior Director, Laboratory Operations

Natera· Signatera CLIA
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San Carlos, CAFull-timePosted 2w ago

About the role

Senior leadership role overseeing all clinical laboratory and laboratory operations, with compliance to CAP, CLIA, and state regulations (California, New York).

Responsibilities

  • Develop policies, procedures, and performance standards to ensure efficiency and quality.
  • Ensure efficient and customer-friendly service.
  • Oversee all clinical and technical functions of laboratory, including day-to-day production, equipment and reagent qualification, and training.
  • Lead trouble-shooting teams to address urgent issues.
  • Ensure operations maintain resources to meet demand and projections.
  • Maintain and expand laboratory infrastructure, including personnel, equipment, and inventory.
  • Ensure efficient and effective use of resources and personnel within laboratory.
  • Lead process improvements throughout the laboratory.
  • Operationalize and implement new product launches.
  • Maintain resources required for effective turnaround times for all patient testing.
  • Organize training and development programs for laboratory and support staff.
  • Work with senior leadership to execute on short and long-term strategy.
  • Recruit, retain, train, and develop employees and conduct performance management; develop a team-oriented culture.
  • Regular interaction with PHI (paper and electronic) to perform job responsibilities.
  • Complete HIPAA/PHI privacy, policy/compliance and security training within first 30 days of hire.
  • Maintain current status on Natera training requirements.

Qualifications

  • BS/BA (or equivalent) in a biological science or related field; MS preferred.
  • California licensed Clinical Lab Scientist or CGMBS preferred.
  • 10+ years of experience in laboratory administration or related field.
  • 5+ years of management & leadership experience.
  • 5+ years of high-complexity-testing, high-volume lab operations.

Benefits

  • Competitive medical, dental, vision, life and disability plans
  • Free genetic testing for employees and fertility care benefits
  • Pregnancy and baby bonding leave
  • 401k benefits with company match
  • Paid time off and company holidays
  • Wellness and work-life benefits
Last updated Oct 8, 2026. Interested? Apply on the company site.

About Natera

A global leader in cfDNA testing

Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.

oncologywomen's healthorgan healthcell-free DNA
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