Phlebotomist Test Coordinator - Georgetown, TX
Natera· Phlebotomy Solutions
Georgetown, TXfull-timePosted 2w ago
About the role
Clinic-based phlebotomy and test coordination role supporting patient testing, specimen handling, ordering workflow, and compliance in Georgetown, TX.
Responsibilities
- Perform venipunctures to obtain blood specimens with precision and care.
- Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies.
- Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures.
- Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs.
- Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery.
- Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements.
- Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care.
- Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans.
- Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups.
- Respond promptly to internal and external customer inquiries, ensuring timely issue resolution.
- Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations.
- Proactively communicate delays and cancellations, facilitating timely sample redraws when necessary.
- Investigate and resolve escalated issues, providing clear and logical explanations of root causes and resolutions through phone and electronic communications.
Qualifications
- Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required.
- Education: BS/BA degree (preferred); High School Diploma (or equivalent) required.
- Certification: Phlebotomy Certificate (as required by state regulations)
Skills
Required:PhlebotomyEMR / Records VerificationPatient Care CoordinationCommunication
Benefits
- Competitive Benefits - comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Free testing for employees and their immediate families, fertility care benefits.
- Pregnancy and baby bonding leave, 401k benefits, commuter benefits, and more.
- Employee referral program
Last updated Oct 8, 2026. Interested? Apply on the company site.
About Natera
A global leader in cfDNA testing
Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.
oncologywomen's healthorgan healthcell-free DNA
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