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Data+AI Workforce Transformation Practitioner — Customer Delivery

Databricks· Customer Delivery
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Remote$143.7k - $197.6kFull-timePosted 2w ago

About the role

Enterprise customers pursue AI adoption; this role leads end-to-end workforce transformation engagements, diagnosing current state, defining change needs, building transformation plans, and driving adoption with Databricks' largest customers.

Responsibilities

  • Own the full transformation lifecycle for each customer, from workforce assessment through capability pathways, operating rhythm, and measurement. You build the plan and you execute it.
  • Run 2 to 3 concurrent engagements across different formats, from short-cycle assessments to coached transformations to deep embedded engagements.
  • Design for multiple organizational layers within a single engagement (executive sponsorship with CDOs/CIOs/CHROs and manager/individual contributor adoption layers).
  • Drive execution, not just planning: stand up operating rhythm, coach internal champions, unblock adoption barriers, and adjust the plan as needed.
  • Design the human-agent collaboration model for each customer’s workforce, distinguishing human, automated, agent-assisted, or agent-led workflows, with pathways for builders and users.
  • Shape engagement scoping and pricing; ensure commercial commitments are deliverable.
  • Turn learnings into repeatable tools and playbooks scalable beyond practitioner-led delivery.
  • Partner with technical deployment, AI transformation, and account teams; own post-solution delivery outcomes.

Qualifications

  • 8 or more years leading workforce or organizational transformation in a technology adoption context.
  • Experience with C-suite or VP-level sponsorship and large-scale technology adoption.
  • Hands-on delivery background (customer-side data/engineering leaders, solutions architects/engineers turned transformation roles, or consultants with delivery experience).
  • Ability to assess workflows, identify changes, and design capability pathways.
  • Understanding of change management, sponsorship models, adoption curves, resistance patterns, and internal champion development.
  • Comfort with ambiguity and building playbooks iteratively.
  • Comfort with commercial aspects including engagement scoping and pricing input.
  • Familiarity with data and AI platforms and enterprise adoption challenges.
  • Professional services, management consulting, or customer success background is a plus.

Skills

Required:Leadership of workforce/organizational transformationExecutive sponsorship and stakeholder managementChange managementDelivery execution

Benefits

  • Comprehensive benefits package (regional details available via provided link)
Last updated Oct 8, 2026. Interested? Apply on the company site.

About Databricks

Leading Data and AI Platform for Enterprises

Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data Intelligence Platform.

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