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Principal Product Manager

Twilio· Product Management
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Hybrid (Remote / US)$171.1k - $251.6kfull-timePosted 2w ago

About the role

Twilio is hiring a Principal Product Manager to own and lead strategic email data plane integrations strategy, partnering with internal and external stakeholders, and driving a multi-year roadmap from concept through launch and ongoing maturity.

Responsibilities

  • Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise.
  • Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements
  • Develop and lead the multi-year product roadmap for your domain, driving development from concept through launch and ongoing maturity
  • Make synthesized recommendations on priorities by opportunity and timing
  • Partner with GTM stakeholders to ensure successful and measurable delivery of commitments
  • Lead product requirements, program milestones, and launch planning, particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions.
  • Document ideas and research quickly for review and iteration from your teams, to support our remote-first environment
  • Collaborate with adjacent product managers

Qualifications

  • 10+ years experience in product management, with 5+ years in the email domain.
  • Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions.
  • Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics.
  • Strong understanding of Amazon Web Services Cloud services. Understanding of Microsoft Azure Cloud services is also strongly desired.
  • Experience in APIs or platform products, including designing for reliability, scale, and developer usability.
  • Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives

Skills

Required:Email domain expertiseRoadmap planningStakeholder managementAPI / platform product design

Benefits

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Offerings vary by location
Last updated Oct 8, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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