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Senior Consultant, Professional Services (Revenue AI)

Gong· Professional Services
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Hybrid (Dublin)full-timePosted 2w ago

About the role

Senior Consultant within Gong’s Activation Services, responsible for discovery, design, strategy, business and privacy workstreams on customer activations, applying go-to-market and revenue operations expertise to transform and scale enterprise deployments of Gong Revenue AI.

Responsibilities

  • Own the discovery, design, strategy, and business and privacy workshops across customer activations.
  • Lead discovery workshops to surface business requirements, uncover revenue process pain, and define the configuration and adoption approach for each engagement.
  • Act as the trusted advisor to the customer, bringing industry knowledge, revenue domain expertise and best practice to every interaction — from executive sponsor to frontline manager to end-user.
  • Translate real-world forecasting, pipeline and sales engagement practices into well-designed platform solutions that reflect how each customer's revenue motion actually works.
  • Develop and deliver polished, enterprise-grade presentations and documentation — solution designs, process maps, strategic roadmaps and stakeholder communications — suitable for audiences up to and including senior leadership.
  • Map customer objectives to product use cases, demonstrating clear outcomes that meet Gong's methodology exit criteria at each stage of the activation.
  • Collaborate closely with the Engagement Manager, Technical Architects and Program Architects to ensure workstreams progress in lockstep, and engage Product, Support and Customer Success where cross-functional input is required.
  • Consult on change management and adoption from the outset, equipping customers to sustain and build on their investment beyond the activation phase.
  • Manage engagements to scope and timeline, proactively escalating risks or delays with the Engagement Manager on the project.
  • Contribute to practice development — refining discovery frameworks, solution design templates and consultative playbooks that help Activation Services grow consistently and sustainably.

Qualifications

  • 4-6 years of experience within a go to market organisation or consulting environment, with hands-on experience in areas such as forecasting, sales engagement platforms, pipeline management or revenue operations.
  • Excellent cross-functional communication skills, with a track record of working across technical, commercial and operational teams.
  • Comfort working in ambiguous, fast-moving environments where product lines, methodology and cross-functional support models are constantly evolving.
  • Proven ability to manage multiple workstreams simultaneously, prioritise effectively and drive tasks through to completion without losing attention to detail.
  • Proven understanding of core revenue generating activities, including forecasting, prospecting, pipeline management, and executing established sales methodologies.
  • Experience producing polished, enterprise-grade deliverables — presentations, process documentation, configuration guides and strategic roadmaps.
  • Strong working knowledge of CRM systems such as Salesforce, HubSpot or Dynamics.
  • Willingness to travel across EMEA (Less than 5% expected).

Skills

Required:Discovery workshopsExecutive stakeholder managementSolution design and documentationChange management and adoptionProduct/use case mapping to revenue motion

Benefits

  • Private health insurance plans
  • Wellbeing Fund - flexible wellness stipend
  • Mental Health benefits with covered therapy and coaching
  • Education & learning stipend
  • Flexible vacation time
  • Paid parental leave
  • Company-wide recharge days each quarter
Last updated Oct 11, 2026. Interested? Apply on the company site.
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About Gong

Gong Revenue AI OS helps your entire GTM organization win. Drive growth with multimodal revenue signal processing, specialized AI agents, and purpose-built applications.

AIAI agents for revenue teamsAI-powered revenue signalsGong AgentsGong CollectiveGong EnableGong EngageGong Forecast
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