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Senior Backend Engineer (Python) - AI Application

Gong· Engineering
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Hybrid (Tel Aviv)full-timePosted 2w ago

About the role

Senior Backend Engineer on Gong’s Agentic team building production-grade AI agents that interact with customers, designing backend systems to enable agents to understand requests, reason over data, interact with tools and APIs, and take actions at scale.

Responsibilities

  • Customer-Facing Agent Development: Designing, building, and operating production-grade AI agents in Python that interact directly with customers and help them accomplish real-world tasks.
  • Agent Behavior and Workflows: Building multi-step agentic workflows that understand customer intent, maintain context, reason over information, use tools, call APIs, and take actions on behalf of customers.
  • Product Integrations: Connecting agents to Gong’s APIs, data, internal services, and external systems so they can retrieve information and perform meaningful actions as part of the customer experience.
  • Production Reliability: Building robust agent applications that handle failures, retries, timeouts, unexpected inputs, and other real-world edge cases while serving live customer traffic.
  • Agent Evaluation and Improvement: Measuring and improving agent quality using production data, offline and online evaluations, regression testing, experimentation, and customer feedback.
  • End-to-End Backend Ownership: Taking ownership of the backend systems behind agentic product experiences, from design and implementation through deployment, operation, and continuous improvement.

Qualifications

  • 7+ years of backend engineering experience (Python), with strong system design and application development expertise.
  • Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.
  • Hands-on experience designing, building, and operating AI agents or agentic applications in production, including orchestration, tool usage, context and memory management, and multi-step workflows.
  • Experience building production applications with tools like LangChain, LangGraph, ADK, or similar agent orchestration frameworks.
  • High proficiency in Python for building production-grade AI applications and backend services.
  • Experience integrating AI-powered applications with APIs, databases, internal services, and external systems.
  • Experience building backend applications and services in distributed systems.
  • Strong analytical skills and the ability to reason about complex, evolving AI-driven applications.
  • Experience with cloud platforms and scalable microservices architectures.
  • Excellent communication skills and a strong product mindset, with experience working closely with product and engineering teams.

Skills

Required:PythonAI agents / agentic applicationsLangChain / LangGraph / ADK or similarDistributed systemsAPIs / integrations
Last updated Oct 11, 2026. Interested? Apply on the company site.
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About Gong

Gong Revenue AI OS helps your entire GTM organization win. Drive growth with multimodal revenue signal processing, specialized AI agents, and purpose-built applications.

AIAI agents for revenue teamsAI-powered revenue signalsGong AgentsGong CollectiveGong EnableGong EngageGong Forecast
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