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Senior Revenue Operations Analyst, Sales Compensation

Gong· GTM Strategy & Planning
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Hybrid (NYC / Lehi, UT)$100k - $145kfull-timePosted 2w ago

About the role

Senior Revenue Operations Analyst responsible for the monthly commissions cycle for Sales, SDR, and Partnerships; ownership of payout accuracy, dispute resolution, and turning comp data into insights for RevOps and Sales Leadership. Builder role to model plan changes and drive automation and scalability of the compensation platform.

Responsibilities

  • Own the monthly commissions process end to end: data prep, crediting, calculations, review, and payout.
  • Hit monthly and quarter-end close deadlines with Finance, with clean audit trails.
  • Maintain controls and reconciliations so every payout ties back to source data (Salesforce, ICM, Finance).
  • Triage and resolve commission inquiries and disputes quickly and consistently.
  • Run exception requests through governance: document the ask, size impact, secure approvals, and log decisions.
  • Flag recurring exceptions as plan-design or process issues, not one-off fixes.
  • Deliver attainment, payout, and cost-of-sales reporting at rep, manager, and segment level.
  • Model proposed plan changes (rates, accelerators, kickers, gates, quota) and quantify cost, earnings distribution, and behavioral impact.
  • Support annual planning with plan-cost forecasts and scenario analysis for GTM Comp Leader, Finance, and Sales Leadership.
  • Administer plan configuration, rates, quotas, and crediting rules in ICM tools (CaptivateIQ, Everstage, Varicent).
  • Support upcoming ICM platform migration: requirements, plan logic documentation, testing, and parallel runs.
  • Reduce manual workarounds and spreadsheet dependencies over time.
  • Maintain plan documents, policies, and process documentation as the single source of truth.
  • Explain comp mechanics clearly to reps and managers, in writing and live.
  • Partner with RevOps and GTM Systems to automate recurring work and tighten data governance across the comp process.

Qualifications

  • 3-5 years of progressive experience in sales compensation, commissions, or a highly analytical RevOps/FP&A role (SaaS/tech preferred)
  • Advanced Excel / Google Sheets: scenario models, lookups, pivots, clean model structure others can audit
  • Hands-on experience administering an ICM/SPM tool (CaptivateIQ, Varicent, Everstage, Xactly, or similar)
  • Working knowledge of SaaS comp mechanics: quota, accelerators, gates, kickers, ramps, clawbacks
  • Strong Salesforce data fluency; SQL/Snowflake a plus
  • Exposure to ASC 606 commission capitalization and Finance close a plus
  • Detail-oriented under deadline pressure; clear, simple communicator with the field
  • Based in NYC or Lehi, UT

Skills

Required:Commissions OperationsGovernance & Dispute ResolutionPlan Modeling & AnalyticsICM/SPM ToolsSalesforce Data Fluency
Nice to have:SQL/Snowflake

Benefits

  • Medical, dental, and vision plans
  • Wellbeing Fund and flexible wellness stipend
  • Mental Health benefits with therapy and coaching
  • 401(k) program
  • Education & learning stipend
  • Flexible vacation time
  • Paid parental leave
  • Company-wide recharge days each quarter
  • Work from home stipend
Last updated Oct 11, 2026. Interested? Apply on the company site.
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About Gong

Gong Revenue AI OS helps your entire GTM organization win. Drive growth with multimodal revenue signal processing, specialized AI agents, and purpose-built applications.

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