← All roles

Mid-Market Account Executive, EMEA

Customer.io· Sales
Apply on company site
Hybrid (UK & Ireland)$95k + equity + bonusFull-timePosted 2w ago

About the role

Account Executive responsible for full-cycle B2B SaaS sales in the UK & Ireland, focusing on mid-market accounts with deals typically under $50,000 ACV, handling inbound and outbound demand, and partnering with SDR, Customer Success, and Technical Support.

Responsibilities

  • Pipeline Development and Management: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
  • Full-Cycle Sales Execution: Lead the entire sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV, focusing solely on new business acquisition within targeted accounts.
  • Customer Needs Analysis and Solution Alignment: Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively.
  • Collaboration and Cross-Functional Feedback: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
  • Performance Tracking and Reporting: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
  • High-Volume Prospecting: Engage in consistent cold and warm outreach to build and maintain a healthy top-of-funnel pipeline.
  • Client Relationship Development: Nurture relationships within mid-sized accounts to uncover business needs and drive growth opportunities.

Qualifications

  • 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
  • Location: UK and Ireland; candidates must be located in one of these regions
  • B2B SaaS or MarTech Experience: Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech
  • Sales Methodology: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close
  • Communication Skills: Excellent written and verbal communication skills, with a professional and engaging presence
  • Problem Solving: Strong ability to identify customer business needs and position relevant solutions effectively
  • Deal Focus: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
  • Support: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities

Skills

Required:Full-cycle B2B SaaS salesMEDDPICC or consultative selling frameworkCustomer needs analysis

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget
Last updated Oct 18, 2026. Interested? Apply on the company site.

About Customer.io

Customer.io Platform: Automation, Data, Content Creation

The customer engagement platform for personalized customer journeys across all channels, fueled by first-party data.

AutomationContent CreationCustomer JourneysCustomer engagementDataFirst-party dataPlatformbrex-fastest-growing-2025
Company profileWebsite

More open roles at Customer.io