Credit Risk Manager
About the role
Credit Risk Manager role in Monzo's Borrowing (lending) business, focusing on growth strategy, underwriting, and credit analytics for consumer lending in Ireland. Hybrid Dublin-based with occasional travel to London, data-driven decision making, and embedding in product squads.
Responsibilities
- Working closely with Borrowing squad leadership to develop and execute an ambitious growth strategy
- Collaborating with people from engineering, marketing, product, risk and control to design and deliver new products and customer journeys
- Leading the development and maintenance of the NPV models and affordability strategies that underpin the Borrowing underwriting decisions
- Monthly monitoring and reporting on Borrowing performance to stakeholders up to executive level
- Collaborating with the Decision Science team to maximise value from our internal and external data through cutting-edge ML models
- Promoting a culture of proactive, high quality analysis and ensure we have the right credit capabilities, infrastructure and talent in place to scale safely
Qualifications
- Extensive experience in unsecured lending in Ireland
- Deep understanding of lending economics and experience developing and deploying underwriting strategies and credit models
- Strong analytical and data capabilities, with coding skills (SQL, Python) and Looker experience as a plus
- Experience with development and maintenance of NPV models
- Strong understanding of regulations applicable to lending in Ireland
- Ability to communicate complex problems and articulate decision points to senior leadership
- Experience in project management and coordination across teams
- Collaborative team player with diverse skill-sets and personalities
- Motivated to create a positive impact for customers and Monzo
Skills
Benefits
- €93,500 - €114,000 salary + Incentive Awards tied to performance
- Hybrid working model (Dublin office 3 days a week) with occasional travel to London head office
- Flexible working hours
- 34 days annual leave (24 holidays + 10 public holidays)
- €1,200 learning budget per year
- Private healthcare
- Pension scheme: 4% minimum employer contribution with match up to 6%
- Wellbeing benefits: financial education and health support including coaching and counselling

About Monzo Bank
A bank as smart as your phone.
YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!
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