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Solutions Engineer - German Speaker

Synthesia· Commercial
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Hybrid (Germany), Hybrid (London), Hybrid (Munich), Hybrid (Zurich), Hybrid (Berlin)Full-timePosted 1w ago

About the role

Solutions Engineer to build Synthesia’s pre-sales function for the DACH region. Founding SE role shaping playbooks, tooling, and best practices while scaling. Partner with AE, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design technical solutions.

Responsibilities

  • Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
  • Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into products.
  • Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value
  • Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
  • Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
  • Contribute assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
  • Keep deal team and manager informed on deal status, timeline, and technical dependencies.
  • Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
  • Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface.
  • Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.

Qualifications

  • 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience).
  • Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
  • Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires.
  • Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
  • Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
  • Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
  • Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
  • Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
  • Willing to travel for customer discovery and on-site demos as needed.
  • You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development.
  • Strong written and spoken communication in English and German

Skills

Required:Pre-sales / Solutions engineeringDemo design and deliveryAPIs & Integrations
Nice to have:MEDDPICC / Command of the Message

Benefits

  • Competitive salary
  • Equity
  • Benefits
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Synthesia

#1 AI Video Platform for Business

Synthesia is a #1 AI Video Platform for Business. Our AI Video Generator enables anyone to create professional videos without mics, cameras, actors, or studios. Using AI, we’re radically changing the process of video content creation, making it scalable and affordable while maintaining high quality.

AI Video GeneratorAI Video PlatformCorporate VideoCustom AvatarsLanguagesLocalizationTraining VideosVideo Production
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