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Senior Solutions Engineer - German Speaker

Synthesia· Commercial
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Hybrid (Germany), Hybrid (London), Hybrid (Munich), Hybrid (Zurich), Hybrid (Berlin)Full-timePosted 1w ago

About the role

Solutions Engineer to build Synthesia’s pre-sales function in the DACH region. Founding role shaping playbooks, tooling, and best practices while scaling the pre-sales function across DACH with Account Executives, Customer Success, and Product Marketing.

Responsibilities

  • Co-plan and support discovery calls with AE to understand customer requirements, technical environment, and business challenges.
  • Design and execute repeatable demo methodologies that prove Synthesia's business value quickly across product lines (Studio at scale, Roleplay Sessions, Interactive Avatars).
  • Build and maintain strong knowledge of Synthesia's platform capabilities, roadmap, and positioning to speak to value.
  • Deliver demonstrations that address customer problems and tell a credible story for Synthesia.
  • Identify technical objections and integration questions, collaborating with AE and ecosystem to find a path forward.
  • Contribute assessment of technical fit and opportunity risk to shape account and deal strategy.
  • Keep deal team and manager informed on deal status, timeline, and dependencies.
  • Identify and enable technical champions within customer organizations to advocate for Synthesia.
  • Provide technical guidance on platform capabilities, API/SDK integrations, security, compliance (SOC 2, GDPR, enterprise identity), and scalability for global deployments; troubleshoot integrations with LMS, HCM, and content systems.
  • Partner with Enablement to complete certifications, stay current on releases, and sharpen demo/objection-handling skills.

Qualifications

  • 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent).
  • Delivers strong standard demos aligned to discovery points and agenda with AE; solid core demo technique (Tell-Show-Tell).
  • Applies established solution designs and best practices to customer use cases; collaborates with Product, Customer Success as needed.
  • Identifies deal risk and next steps; escalates clearly to AE for action.
  • Knowledge of MEDDPICC and Command of the Message; articulates why Synthesia fits the prospect.
  • Resourceful with internal networks across GTM; builds knowledge across ecosystem.
  • Comfort with technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance); eager to deepen expertise.
  • Self-motivated and organized; manages growing book of POCs, demos, and customer conversations against deadlines.
  • Willing to travel for customer discovery and on-site demos as needed.
  • Stays ahead of AI-native learning and enablement; discusses shift from static methods to interactive practice and measurable skill development.
  • Strong written and spoken communication in English and German.

Skills

Required:Demo design and deliveryTechnical storytellingTechnical discovery and qualificationProduct/solution knowledge
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Synthesia

#1 AI Video Platform for Business

Synthesia is a #1 AI Video Platform for Business. Our AI Video Generator enables anyone to create professional videos without mics, cameras, actors, or studios. Using AI, we’re radically changing the process of video content creation, making it scalable and affordable while maintaining high quality.

AI Video GeneratorAI Video PlatformCorporate VideoCustom AvatarsLanguagesLocalizationTraining VideosVideo Production
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