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Staff Product Manager - Email AI

GoHighLevel· Product – Product Management
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RemoteEE Full-TimePosted 1w ago

About the role

HighLevel is accelerating its Email Marketing platform to become the AI-first communication engine for businesses worldwide. We are looking for a Staff Product Manager - Email AI to lead the vision and execution of our generative and autonomous marketing intelligence. Define a multi-year vision for Email AI, driving adoption, campaign velocity, and engagement across the HighLevel ecosystem.

Responsibilities

  • Lead Generative Content & Layout AI Strategy: Define and execute the vision for prompt-to-email creation, AI copy generation, brand-aware messaging, and multi-language copy localization. Enable non-technical marketers to create production-ready email layouts and copy instantaneously.
  • Build Autonomous Sequence: Architect and deploy 'Sequence AI' capabilities that automatically design multi-step lifecycle journeys—such as lead nurture, cart recovery, onboarding, upsells, and re-engagement—from simple natural language prompts.
  • Drive Predictive & Send Optimization AI: Lead the development of predictive recommendations, send-time optimization engines, automated subject line scoring, and dynamic personalized content fields to continuously maximize engagement rates.
  • Establish AI Governance & Quality Safeguards: Maintain high standards for responsible AI by establishing guardrails around brand voice consistency, content quality evaluation, hallucination suppression, and global privacy compliance.
  • Drive Product Strategy & Cross-Functional Alignment: Establish a 12–18 month product roadmap for Email AI aligned with HighLevel’s broader company strategy. Partner with AI, Engineering, Product Design, Customer Success, and GTM teams.

Qualifications

  • 8+ years of Product Management experience in SaaS, with focused expertise building AI/ML products, LLM integrations, generative AI interfaces, or prompt engineering workflows.
  • Deep understanding of marketing automation workflows, email campaign lifecycle, and generative text/image/layout applications.
  • Proven track record of designing intuitive, high-adoption AI-native user experiences that simplify complex technical capabilities.
  • Data-fluent mindset with experience defining instrumentation, writing clear outcome-focused PRDs, conducting user research, and tracking engagement metrics.
  • Strong stakeholder management skills with a history of driving cross-functional alignment across Engineering, Design, AI, and GTM teams.

Skills

Required:AI/ML product developmentMarketing automationProduct design and UX for AI-native experiences

Benefits

  • Not specified in the description
Last updated Oct 21, 2026. Interested? Apply on the company site.

About GoHighLevel

It's time to take your Agency to the Next Level

HighLevel is the all-in-one sales & marketing platform that agencies can white-label and resell to their clients!

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