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Sr. Affiliate Payment Ops Specialist

GoHighLevel· Revenue Growth – Affiliates
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Remote$72k - $86kEE Full-TimePosted 1w ago

About the role

Senior role overseeing end-to-end affiliate commissions and contractual payments, building repeatable payment processes, and ensuring timely, accurate payouts while collaborating with cross-functional teams (Affiliate, Revenue Operations, Finance, Legal). Remote, full-time position.

Responsibilities

  • Own the full payment lifecycle from signed agreement through payout, for commissions and contractual payments across our entire affiliate base
  • Serve as the primary point of contact for affiliates on anything commission or endorsement contract related
  • Build trust with affiliates who have questions or frustrations and ensure audits, follow-ups, and new processes are implemented
  • Partner with Affiliate Managers to verify deliverable completion ahead of each cycle
  • Provide final sign-off on payment accuracy in partnership with Revenue Operations
  • Own payout disputes, clawbacks, refunds, chargebacks, duplicate accounts, and self-referrals end to end
  • Apply HighLevel's affiliate program policies and agreement terms to payment decisions, and collaborate with affiliate compliance teams when needed
  • Document and standardize processes: write SOPs, exception policy, calculation methodology, and automate manual work over time
  • Collaborate cross-functionally with Affiliate, Revenue Operations, Finance, and Legal to maintain a single source of truth and drive continuous improvement

Qualifications

  • 5+ years of related experience in commissions, partner or affiliate payouts, revenue operations, billing, or finance operations
  • Advanced proficiency in Excel or Google Sheets
  • Hands-on experience with payment or vendor management platforms such as RAMP, Bill.com, Tipalti, or similar

Skills

Required:End-to-end commission/payments processingStakeholder communicationData analysis and problem solving
Nice to have:Policy and SOP development
Last updated Oct 21, 2026. Interested? Apply on the company site.

About GoHighLevel

It's time to take your Agency to the Next Level

HighLevel is the all-in-one sales & marketing platform that agencies can white-label and resell to their clients!

CRMMarketingSalesAutomationWhite Label
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