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Self-Serve Apprentice

GoHighLevel· Revenue Growth
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Hybrid (Remote (India))INR 32k/moApprenticePosted 1w ago

About the role

Apprentice role in Revenue Growth, focused on guiding SaaS prospects at the start of their journey, driving trial activation, adoption, and conversion for HighLevel’s self-serve users.

Responsibilities

  • Engage with self-serve users to drive trial activation, adoption, and conversion with guidance from manager
  • Respond promptly to inbound inquiries and in-app signals to encourage trial engagement
  • Guide users through onboarding flows, product features, and best practices to accelerate time-to-value
  • Align product capabilities to user goals, needs, and business objectives to maximize trial success
  • Build rapport and trust with users to inspire trial completion and subscription conversion
  • Effectively communicate the HighLevel value proposition to create urgency and interest in upgrading
  • Address user questions and common objections, escalate to senior teammates when needed
  • Maintain accurate records of user interactions, engagement metrics, and feedback in CRM and analytics systems
  • Collaborate with Trial Experience, Marketing, and Product teams to optimize trial flows, messaging, and conversion strategies
  • Execute engagement strategies (email, in-app messaging, etc.) to keep users active and progressing through the trial
  • Complete onboarding, certification, and ongoing training milestones to build product and sales fluency, and take on additional responsibilities as you grow

Qualifications

  • Bachelor’s Degree or equivalent practical experience preferred, not required
  • 0 to 1 years of professional experience. Internships, customer service, retail, hospitality, or any customer-facing work counts. No prior SaaS or sales experience required, we will train you.

Skills

Required:Customer onboardingCommunicationCRM usageGoogle SuiteTime management
Last updated Oct 21, 2026. Interested? Apply on the company site.

About GoHighLevel

It's time to take your Agency to the Next Level

HighLevel is the all-in-one sales & marketing platform that agencies can white-label and resell to their clients!

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