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Strategic Partnerships Manager, Systems Integrators

Cartesia· GTM
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*HQ - San Francisco, CAFull-timePosted 1w ago

About the role

Cartesia seeks a Strategic Partnerships Manager to build and scale the Systems Integrator (SI) program, owning partner readiness, certification standards, implementation quality, and the commercial model to enable a broad ecosystem of implementation partners for enterprise Cartesia deployments.

Responsibilities

  • Build the SI operating model: define partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, and quality standards.
  • Own partner readiness: lead technical enablement across Cartesia configuration, integrations, testing, and production rollout, defining what partners can deliver independently, when Cartesia co-delivery is required, and what stays out of scope.
  • Serve as the first-line technical strategist for SI partners, resolving standard implementation questions, bringing in specialists for true exceptions, and turning recurring issues into playbooks, training, or product feedback.
  • Establish the delivery quality and performance system, including implementation reviews, certification gates, QBRs, and customer feedback loops, with reporting on time-to-live, CSAT, rework, cost-to-serve, and partner-sourced pipeline.
  • Lead program expansion across new products, ecosystems, and geographies, using structured field feedback to influence Product and Product Marketing.

Qualifications

  • 5–8+ years of experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution, within a SaaS or technology-driven environment or at a systems integrator.
  • Exceptional communication and relationship management skills, with the confidence to challenge partners and internal stakeholders when delivery readiness falls short.
  • Technical fluency to lead credible conversations about integrations, configuration, data migration, and implementation design, with sound judgment on when to engage specialists.
  • Strong commercial judgment to design partner packages, incentives, payout structures, and guardrails that protect customer outcomes and program economics.
  • Operational program design skills (e.g. certification design, scope control, delivery QA, escalation governance, QBRs, playbooks).
  • A builder mentality. You're comfortable building 0-to-1 operating mechanisms and shaping foundational systems for long-term success.

Benefits

  • Compensation: OTE $220K – $270K • Offers Equity
  • In-office policy: in-person team based in San Francisco, London, and Bangalore (US, UK, IN)
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Cartesia

Real-time TTS API with AI laughter and emotion

Cartesia offers Sonic-3, a streaming text-to-speech API capable of generating natural, expressive voices with laughter in 40+ languages—built for AI agents and interactive applications.

AI voicesinteractive appsliquid-ai-recruiting-targetmultilingualstreaming APItext-to-speechvoice-ai-stack
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