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Sample Coordinator

CSC Generation· Merchandising
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Hybrid (Seattle, WA)$22.5 - $24Full-timePosted 1w ago

About the role

Role within Sur La Table's Merchandising, Creative, and Integrated Brand Marketing teams to build and own a centralized sample tracking system and manage end-to-end sample logistics in a hybrid Seattle HQ environment.

Responsibilities

  • Create and maintain a centralized sample tracking system — knowing where every sample is, who has it, and when it returns.
  • Manage a shared sample calendar so Creative, Merchandising, and Integrated Brand Marketing never double-book the same items for competing needs.
  • Track pre-production samples separately from live/post-production inventory, accounting for their longer lead times and higher coordination complexity.
  • Receive, organize, and log merchandise samples daily across all three functional areas; break down packaging and maintain a clean, organized shipping area.
  • Manage the sample shed — ensuring samples are correctly identified, stored, and retrievable.
  • Request missing samples from the distribution center, ship samples with proper documentation, and alert receivers with tracking information.
  • Prepare and stage samples for test kitchen sessions, visual floor sets, department resets, style-outs, and milestone meetings.
  • Coordinate sample preparation and logistics for all photoshoot types: on-location, studio and lifestyle, HQ tabletop, and ATW silo photography.
  • Coordinate pre-production samples for creator partnerships, table-setting content, and high-complexity shoots involving hero products or cross-market sample movement.
  • Support intake, packing, and shipping workflows for image harvest sessions as defined by Creative and IBMktg project managers.
  • Proactively communicate sample availability, conflicts, and timing to all cross-functional partners.
  • Manage sample transitions, giveaways, and return-to-vendor processes as needed.

Qualifications

  • 1+ years of retail experience and/or experience in an office environment.
  • Demonstrated ability to manage details, prioritize multiple tasks, and meet deadlines across competing priorities.
  • Must be available to work onsite at Seattle HQ at least 4 days per week, with flexibility for photoshoots, floor sets, and sample-heavy periods that may require additional onsite presence.
  • Excellent verbal and written communication skills; ability to communicate effectively across cross-functional teams.
  • Proficient in Microsoft Outlook, Excel, Word, and PowerPoint; comfortable learning additional programs and software.
  • Baseline AI user capability for tracking, documentation, and MS Office work.
  • Ability to lift equipment, boxes, and merchandise samples up to 40 lbs.
  • Ability to work on your feet for multiple hours a day.

Skills

Required:Sample logistics managementCommunicationOrganization and multitasking

Benefits

  • Paid time off policies
  • 401(k) match
  • medical/dental/vision and a variety of supplemental policies
  • employee discounts across our portfolio of brands
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

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