← All roles

Staff Software Engineer - Services Platform

Mercury· Engineering
Apply on company site
Hybrid (San Francisco / New York / Portland / Remote (Canada/USA))$239k - $298.8kfull-timePosted 1w ago

About the role

Technical leader role to define and build Mercury's services platform, driving standardization and adoption across teams for deploying, operating, and evolving services with a focus on platform design, reliability, security, and observability.

Responsibilities

  • Define and build the platform Mercury engineers use to deploy, operate, and evolve services.
  • Own the strategy for service ecosystem at Mercury including identity, authentication, discovery and communication
  • Work with product stakeholders and Release Engineering to create a paved deployment path with strong defaults for rollouts, rollbacks, configuration, secrets, and operational safety.
  • Help evolve Mercury’s service runtime architecture, including our use of Kubernetes, while keeping existing services healthy through the transition.
  • Make observability self-service so product engineers can understand and debug their systems without routing every question through Infrastructure.
  • Partner closely with Release Engineering, Security, and product engineering teams to create infrastructure that is compliant with financial regulations and useful enough that teams actively want to adopt it.
  • Find the highest-leverage gaps in our services ecosystem and ship pragmatic improvements instead of waiting for a perfect future architecture.
  • Establish patterns that let Mercury support many more services without multiplying operational complexity at the same rate.
  • Mentor engineers and shape infrastructure thinking beyond the systems you directly own.

Qualifications

  • Have deep experience operating Kubernetes in production and strong instincts around deployment architecture, failure modes, and migrations.
  • Have designed or materially owned service-to-service authentication, workload identity, service discovery, service mesh, or related distributed-systems infrastructure.
  • Have experience building self-service observability or operational tooling for application engineers.
  • Have strong opinions about platform design, paired with the judgment to know when not to build something.
  • Think of internal platforms as products. Adoption, ergonomics, defaults, documentation, and escape hatches matter alongside technical architecture.
  • Be able to gain alignment across teams with different goals and perspectives without requiring unanimity or creating unnecessary friction.
  • Communicate technical tradeoffs clearly enough that engineers understand both the decision and the reasoning behind it.
  • Enjoy operating at the boundary between deep technical work and broad organizational leverage.

Skills

Required:Kubernetes in productionService authentication and service meshObservability toolingPlatform design and governanceCross-team alignment and communication
Nice to have:Internal developer platform experience

Benefits

  • Total Rewards package includes base salary, equity (stock options/RSUs), and benefits.
Last updated Oct 21, 2026. Interested? Apply on the company site.
Mercury logo

About Mercury

Online Business Banking For Startups & Small Businesses | Financial Workflows

Powerful banking. Simplified finances. Apply in 10 minutes for business banking that transforms how you operate.

bankingfinancial workflowsbusiness bankingmobile bankingcorporate cardscredit cardsdeposit insurancetreasury
Company profileWebsite

More open roles at Mercury