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People Operations Lead

9fin· People
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LondonFull-timePosted 1w ago

About the role

Senior individual contributor role responsible for the operational owner of UK People Operations, focusing on compliance, policy design, process optimization, and strategic projects to scale the UK operating model.

Responsibilities

  • Operational excellence in the UK: day-to-day running of People Operations for the UK population across joiners, leavers, changes, probation, right-to-work, background screening, leave and absence.
  • Compliance & audit-readiness: maintain UK employment law compliance, audit-ready records, periodic control checks, and risk flagging; partner with Legal on law changes.
  • Policy & handbook: own UK employee handbook and policy set; draft, revise and roll out policies.
  • Strategic project leadership: lead one or two end-to-end People Ops projects per cycle (e.g., benefits redesign, payroll consolidation, relocation strategy).
  • Workflows & automations: design/build workflows and automations to reduce manual work; determine templating/automation/redesign needs.
  • Complex casework: handle tricky UK people situations with People Partners, balancing risk, experience, and commercial context.
  • People data & insight: build leadership-facing reporting and dashboards; present data-backed recommendations.
  • Workplace partnership: collaborate with London Workplace Manager on joiner/offboarding, hybrid work, in-office events and office-related benefits.
  • Budget partnership: support budget scoping, spend analysis, ROI articulation, and recommendations.

Qualifications

  • 5+ years in People Operations / HR Operations in a scaling company with ownership of process design and hands-on delivery.
  • Deep working knowledge of UK employment law and compliance.
  • Strong track record of writing and rolling out practical policies.
  • Experience leading People Ops projects end-to-end (scoping, stakeholders, delivery, measurement).
  • Comfort designing workflows and automations to reduce manual work.
  • Exceptional attention to detail and systems thinking.
  • Able to be the go-to person for cross-functional forums and senior briefs.
  • Bias to build and design processes rather than inherit them.

Skills

Required:UK employment lawPolicy design and implementationProject managementWorkflow design & automation

Benefits

  • Competitive Salary (top end of market)
  • Equity options
  • Pension with 4% employee contribution and 7% employer matching
  • Private Medical Insurance
  • Paid sick leave with Income Protection
  • Group Life Assurance
  • Season Ticket Loan & Cycle to Work schemes
  • 25 holiday days per year
  • Local public holidays with exchange options
  • Work abroad for up to 3 months a year
  • 1 month paid sabbatical after 5 years of service
  • Enhanced parental leave & flexible working arrangements
  • Professional learning and development budget
  • Quarterly team socials
  • Summer and Winter company social events
  • Hybrid working policy with designated office days on Tue/Wed from Jan 2027 (flexible for others)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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