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Senior Solutions Architect - UAE

Immersive· Cyber Resilience Team
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RemoteFull-timePosted 1w ago

About the role

Senior Solutions Architect based in the UAE, covering the METNA region. Embedded, long-term cybersecurity professional driving pre-sales to post-sales engagement, customer success, and platform adoption of Immersive One to achieve cyber resilience outcomes.

Responsibilities

  • Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition
  • Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts
  • Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk
  • Partner with key customers to understand and help achieve their business, objectives, cybersecurity initiatives, and desired outcomes
  • Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach
  • Engage C-level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business Reviews
  • Leverage your cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs
  • Drive adoption to maximize the value of the Immersive Labs Platform
  • Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
  • Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
  • Program Management:
  • Support customers in operationalizing and incorporating Immersive One into their cybersecurity programs sustainably, leveraging platform metrics, custom reports and insights to bring attention to the value created along the journey.
  • Function as an escalation point and primary liaison between sales, product leadership and client accounts, including being the first sales team resource in answering questions related to service delivery within your accounts.
  • With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities.

Qualifications

  • 5+ years work experience in an information security practitioner or solution consulting role as well as time spent working in a pre-sales capacity.
  • Experience within Customer Success would be highly desirable
  • Extensive experience in client facing roles - you will have consulted and presented to both C-level execs and technical stakeholders
  • Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
  • Authoritative knowledge of information security concepts, domains, compliances, and standards
  • Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc
  • Experience leading technical presentations for both technical and non-technical audiences across all levels
  • Industry qualifications such as CISSP would be desirable but not essential

Skills

Required:Technical requirements analysisExecutive stakeholder engagementSolution demonstrations / PoCsSecurity advisory
Nice to have:Program management

Benefits

  • Additional benefits allowance to use towards pension, healthcare and housing
  • Time off, flexible and remote working including 25 days annual leave + 2 volunteering days and birthday half day
  • Enhanced parental leave, mindfulness groups, critical illness cover
  • Career and learning development through the platform and Learn Anything fund
  • Share options, sales incentives and Recognition & Rewards
  • Flexible working options including flexible start/finish times, reduced hours, job share, remote working
  • Monthly socials and clubs; bi-annual in-person meetings at EMEA HQ
  • Remote position with regular in-person meetups in region
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Immersive

Prove Cyber Resilience with Realistic Drills and Exercises

Immersive One is the platform for continuous cyber resilience. Run realistic drills, close skill gaps with labs, benchmark performance, and be ready for any threat.

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