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Renewals Specialist - Remote

n8n· Sales
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RemoteFull-timePosted 1w ago

About the role

The Renewals Specialist will own and help build a scalable renewal motion for the Scaled Customer Success segment, managing end-to-end renewals for a high-volume portfolio of Enterprise customers (~€20k–€50k ARR, ~60 renewals per quarter) and partnering with Scaled CSMs to drive revenue retention and contract closures.

Responsibilities

  • Own renewals end-to-end. Prepare and send renewal quotes, negotiate pricing and commercial terms, manage procurement and contractual back-and-forth, create order forms, coordinate signatures, and ensure completed contracts are accurately processed in our CRM and billing systems.
  • Manage a high-volume renewal pipeline. Keep around 60 renewals per quarter progressing with clear next steps, accurate renewal dates, and enough lead time to avoid last-minute slippage.
  • Partner with CSMs on renewal risk. Work closely with Scaled CSMs to understand customer health, identify potential churn or commercial risk early, and determine the right path to renewal.
  • Keep the forecast accurate. Maintain reliable renewal forecasts, close-plan notes, and CRM hygiene so we have a clear view of upcoming renewals and revenue retention.
  • Build a more scalable renewal motion. Identify where processes break down or create unnecessary manual work, and improve the workflows, templates, operating rhythms, and automation behind them.
  • Navigate the business independently. Partner with Finance, Legal, Sales, and Customer Success to resolve commercial or contractual blockers and keep renewals moving.

Qualifications

  • B2B SaaS renewals experience: owned commercial renewals, account management, or a commercially focused CS portfolio in B2B SaaS, including negotiating contracts and renewals with business customers.
  • High-volume portfolio management: experience managing a sizeable book of customers and handling dozens of commercial conversations simultaneously; relevant for €20k–€50k ARR contracts.
  • Commercial & contractual confidence: comfortable negotiating pricing and terms and handling quotes, order forms, procurement, legal review, approvals, and signatures.
  • Operational rigor: disciplined renewal pipeline management with accurate forecasts, dates, next steps, and CRM data.
  • High-growth startup experience: accustomed to fast-paced environments with evolving processes.
  • Builder mindset: ability to improve processes while executing.
  • Automation mindset: interest in using automation and AI to scale high-volume processes.

Skills

Required:B2B SaaS renewalsHigh-volume portfolio managementContract negotiation

Benefits

  • Competitive compensation
  • Ownership with equity
  • Work/life balance with region-specific vacation schedules (Europe 30 days; US 20 days)
  • Health & wellness benefits (country norms in Europe; comprehensive US plans with HSA option)
  • Future planning (Europe pension; US 401(k) with 4% match)
  • Financial security (disability and life insurance in US; country norms in Europe)
  • Career growth stipend (€1K/year)
  • Remote-first with regular off-sites
  • Giving back (Open Source support $100/month)
  • Transparency about company goals and work across teams
Last updated Oct 22, 2026. Interested? Apply on the company site.

About n8n

AI Workflow Automation Platform & Tools - n8n

n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation, giving technical teams the flexibility of code with the speed of no-code.

AIBusiness Process AutomationNo-codeWorkflow Automationai-agents-and-applicationswing-list-2026wing-list-2026-late-stage
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