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Renewals Specialist - Remote (US East Coast)

n8n· Sales
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RemoteFull-timePosted 1w ago

About the role

First dedicated Renewals Specialist for the Scaled Customer Success segment focused on owning and building a scalable renewal motion, protecting revenue, and ensuring contracts reach a signed outcome ahead of expiry for a high-volume portfolio of Enterprise customers.

Responsibilities

  • Own renewals end-to-end. Prepare and send renewal quotes, negotiate pricing and commercial terms, manage procurement and contractual back-and-forth, create order forms, coordinate signatures, and ensure completed contracts are accurately processed in our CRM and billing systems.
  • Manage a high-volume renewal pipeline. Keep around 60 renewals per quarter progressing with clear next steps, accurate renewal dates, and enough lead time to avoid preventable last-minute slippage.
  • Partner with CSMs on renewal risk. Work closely with Scaled CSMs to understand customer health, identify potential churn or commercial risk early, and determine the right path to renewal.
  • Keep the forecast accurate. Maintain reliable renewal forecasts, close-plan notes, and CRM hygiene so we have a clear view of upcoming renewals and revenue retention.
  • Build a more scalable renewal motion. Identify where processes break down or create unnecessary manual work, and improve the workflows, templates, operating rhythms, and automation behind them.
  • Navigate the business independently. Partner with Finance, Legal, Sales, and Customer Success to resolve commercial or contractual blockers and keep renewals moving.

Qualifications

  • B2B SaaS renewals experience: owned commercial renewals, account management, or a commercially focused Customer Success portfolio in B2B SaaS, including negotiating contracts and renewals with business customers.
  • High-volume portfolio management: managed a sizeable book of customers and comfortable moving dozens of commercial conversations simultaneously; experience with €20k–50k ARR contracts.
  • Commercial & contractual confidence: comfortable negotiating pricing and terms; experienced with quotes, order forms, procurement, legal review, approvals, and signatures.
  • Operational rigor: disciplined renewal pipeline management; accurate forecasts, dates, next steps, and CRM data; ownership of contract closures.
  • High-growth startup experience: ability to thrive in fast-changing environments with high ownership.
  • Builder mindset: proactive in improving processes and creating structure while doing the work.
  • Automation mindset: interest in using automation and AI to scale high-volume renewals.

Skills

Required:B2B SaaS renewalsHigh-volume portfolio managementNegotiation of pricing and terms

Benefits

  • Competitive compensation
  • Ownership with equity
  • Work/life balance with generous vacation and sick days (US: 20 vacation days, 8 sick days)
  • Health & wellness with medical, dental, and vision plans (US)
  • 401(k) retirement plan with 4% employer match (US)
  • Company-paid disability and life insurance
  • Career growth stipend of €1K per year for skills development
  • Remote-first with occasional off-sites; US roles may be hybrid
  • $100 per month to support open source projects
  • Transparency about company performance and projects
Last updated Oct 15, 2026. Interested? Apply on the company site.

About n8n

AI Workflow Automation Platform & Tools - n8n

n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation, giving technical teams the flexibility of code with the speed of no-code.

AIBusiness Process AutomationNo-codeWorkflow Automationai-agents-and-applicationswing-list-2026wing-list-2026-late-stage
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