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Customer Value Lead

Omnea· Customer
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Hybrid (Melbourne)Full-timePosted 1w ago

About the role

Customer Value Lead responsible for owning the relationship with major customers across their lifecycle, driving value from Omnea from day one, and leading expansion and renewals in an early-stage customer team.

Responsibilities

  • Own a revenue number: carry an NRR quota across enterprise accounts, identifying upsell opportunities, conducting executive-level commercial discussions, and owning end-to-end renewals.
  • Build relationships from procurement managers to CFOs, multi-thread across accounts, and be the trusted advisor for stakeholders at all levels.
  • Build the playbook from scratch: shape commercial rhythms, norms, and processes with implementation, product, and leadership to scale the function.
  • Shape what Omnea builds next: feed customer signals to Product and Revenue leadership to inform adoption, expansion, and investment priorities.

Qualifications

  • 4-8 years of experience in a top-tier, fast-paced environment (startup, scale-up, VC, consulting, banking, or self-built ventures).
  • If commercial, experience with six-figure ARR+ accounts, multi-stakeholder buying, and executive relationships.
  • Ability to build rapport, influence, and drive change with senior leadership including CFOs, Legal, or Procurement.
  • Comfort with ambiguity and capability to build a playbook and processes as you go; organized with a complex book of business and ability to push back when needed.
  • Ambitious and high-performing with a track record of delivering in sales, academia, sports, or other domains; ownership-focused.

Skills

Required:Relationship buildingExecutive communicationNegotiation and deal shaping

Benefits

  • Competitive geo-localised benefits (UK and US benefits packages linked in the posting).
  • Early-stage opportunity with potential for significant impact and career growth.
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Omnea

Intelligent Procurement Orchestration

Omnea | Intelligent Procurement Orchestration

AIAutomationProcurementRisk ManagementSourcingheadline-ai-europe-100-2026system-builders
Company profileWebsite

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