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Senior Deployment Specialist

Agility Robotics· Commercial
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Pittsburgh, PA / Salem, OR$83k - $108kFull-timePosted 1w ago

About the role

Senior Deployment Specialist responsible for supporting Agility's deployment strategy, onsite robot operation, repair, troubleshooting, and cross-functional service delivery to ensure successful deployments and fleet management. Remote-based with extensive travel (75-100%) and potential for advancement within a rapidly growing company.

Responsibilities

  • Support the day-to-day robot operations and service delivery for all robots including troubleshooting and repair
  • Lead all robot activities for media events and customer demonstrations
  • Support cross-functional teams to perform root cause analyses
  • Gather metrics and KPI's for key elements to assess the quality of products and assist in operational process improvements
  • Assist in the creation, implementation, and maintenance of cross-functional training, work instructions, best practices, and procedures to ensure consistency with customer needs, company goals, and industry best practices
  • Identify and communicate resource needs and gaps for successful deployments
  • Continually assess service performance levels and take timely action to remove performance barriers and reinforce procedures, policies, and guidelines
  • Work with the engineering, service, and production teams to develop and manage preventative and predictive maintenance schedules including part consumption and order tracking along with long term forecasting
  • Engage in cross-department communication to address emergent issues and service needs
  • Support engineering and operations with testing and performance management
  • Other activities as defined by manager to ensure successful deployments/events
  • This remotely-based role requires extensive travel (75-100%).

Qualifications

  • Bachelors degree or equivalent technical degree or experience
  • Mechatronics troubleshooting, root causing, maintenance and repair
  • Excellent hand tool skills
  • Providing clear direction and detailed updates to management
  • Operating in a fast-moving environment with tight deadlines
  • Working both independently and collaboratively in a remote workforce environment
  • Excellent analytical, verbal, written, and interpersonal communication skills
  • Ability to follow cross departmental standard operating procedures
  • Experience traveling independently
  • Excellent customer communication skills

Skills

Required:Mechatronics troubleshootingProject coordination and communicationRemote/work convergence in fast-paced environments

Benefits

  • 401(k) Plan with 6% company match
  • Equity: Company stock options
  • 100% company-paid medical, dental, vision, and short/long-term disability insurance
  • Benefit Start Date: Eligible on first day of employment
  • Employee Assistance Program (EAP)
  • Flexible, unlimited PTO (Exempt) or 10 vacation days + paid sick leave for Non-Exempt
  • 12 company holidays including winter shutdown
  • On-Site Catered lunches four times a week and healthy snacks
  • Generous paid parental leave programs
  • Flexible work arrangements culture
  • Professional development and tuition reimbursement
  • Relocation assistance for eligible roles
  • Annual discretionary bonus for eligible roles
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Agility Robotics

Industrial Humanoid Automation | Agility

Industrial Humanoid Automation | Agility's humanoid robots are deployed today in manufacturing, distribution, and logistics. Proven automation for industrial environments.

ArcArms and roboticsAutomationDigitHumanoid robotsIndustrial automationcloud platformdistribution
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