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Executive Business Partner

Twilio· Administration
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Hybrid (Colombia)full-timePosted 1w ago

About the role

Executive Business Partner to support executives within the Enterprise Technology organization. Beyond traditional administrative support, the role requires business acumen, proactive decision-making, and cross-functional coordination to help leaders and teams operate more effectively in a remote-first environment.

Responsibilities

  • Develop a deep understanding of the Enterprise Technology organization, including its strategy, priorities, key initiatives, stakeholders, and operating rhythms, to anticipate needs and inform day-to-day decisions.
  • Serve as a trusted thought partner to executives, providing input, identifying risks, and helping move priorities forward without waiting for detailed direction.
  • Strategically manage complex executive calendars by evaluating requests, resolving conflicts, protecting time for critical work, and delegating meetings when appropriate.
  • Make sound, independent decisions on behalf of executives, ensuring preparation with the right context, materials, and outcomes.
  • Manage complex domestic and international travel, prepare and reconcile expenses, and address changes or issues proactively.
  • Serve as a key point of contact for executives’ direct reports and administrative partners to facilitate coordination across the organization.
  • Translate executive priorities into action by tracking commitments, following up on decisions, and driving accountability for milestones and next steps.
  • Support key projects by gathering information, synthesizing updates, identifying dependencies, and ensuring stakeholder alignment.
  • Draft and coordinate executive communications, presentations, program updates, meeting materials with high clarity and professionalism.
  • Manage leadership meeting and operating cadences, including agenda development, coordinating presenters, preparing materials, capturing decisions, and ensuring follow-through.
  • Lead end-to-end planning and execution of executive offsites, leadership summits, strategic planning sessions, and team gatherings (budget management, venue sourcing, agenda development, material prep, stakeholder coordination).
  • Organize and support special events, team activities, and high-visibility meetings with logistics management.
  • Analyze team surveys and operational data to provide executives with actionable insights.
  • Identify opportunities to streamline workflows and improve operating practices for executives and their teams.
  • Handle sensitive information with discretion, professionalism, and judgment.

Qualifications

  • 5+ years of experience supporting senior executives in a fast-paced, dynamic environment, preferably within the technology industry.
  • Ability to operate independently and move work forward amid ambiguity and changing priorities.
  • Strong business acumen and intellectual curiosity to understand organizational strategy and executive priorities.
  • Proven ability to anticipate needs, exercise judgment, solve problems proactively, and make thoughtful decisions for senior leaders.
  • Experience strategically managing complex executive calendars and prioritizing requests.
  • Ability to build trusted cross-functional relationships and coordinate work across multiple teams.
  • Exceptional organizational skills and attention to detail with multiple high-priority deliverables.
  • Strong written and verbal communication skills, including drafting executive-ready communications and presentations.
  • High integrity and discretion handling confidential information.
  • Experience planning and facilitating virtual, in-person, and hybrid leadership meetings, summits, offsites, and events.
  • Familiarity with contract management, procurement processes, budget tracking, and general business workflows.
  • Proficiency with Google Workspace and Zoom.
  • Interest in and experience using AI and automation tools to improve productivity.

Skills

Required:Executive calendar managementExecutive communication draftingRelationship building across teamsTravel & expense managementDiscretion with sensitive information

Benefits

  • There are many benefits to working at Twilio, including generous time-off, parental and wellness leave, healthcare, retirement savings program, and more. Offerings vary by location.
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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