Clinician Education Specialist, Launches
New York$252k - $288.8kFull-timePosted 1w ago
About the role
Responsible for delivering on-site clinician onboarding and training during clinic launches, assessing readiness, developing a local educator, and ensuring a smooth go-live process. Partners with the Operator Launch Trainer and Launch Manager to achieve clinic readiness and capture learnings for the playbook.
Responsibilities
- Deliver the clinician onboarding program on site at each new clinic and market opening, across the full pre-launch window.
- Assess every clinician against the global competency criteria and sign them off as ready to see members.
- Scan and debrief during Friends and Family and VIP sessions, so trainees can shadow real member encounters.
- Identify and train a local clinician educator partner during the launch, then hand over with a clear, documented position.
- Work as a pair with the Operator Launch Trainer so both teams reach readiness together.
- Give the Launch Manager an honest readiness position and flag risks to the timeline early.
- Run a retrospective after each launch and feed what you learn into the clinic-opening playbook.
Qualifications
- Active, unrestricted MD, DO, or NP licensure, with 5+ years of clinical practice since qualifying, and willingness to obtain licensure wherever Neko opens.
- 3+ years of recent hands-on scanning or comparable diagnostic clinical work, with quality metrics to evidence it.
- 3+ years training, onboarding, or mentoring clinicians, including assessing competency and giving direct, constructive feedback.
- 2+ years running a training or onboarding program against a fixed date, and handing over a clear position at the end.
- Able to travel for most of your working time, including extended stays on site at an opening.
Last updated Oct 23, 2026. Interested? Apply on the company site.
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