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Candidate Experience Partner

Neko Health· People
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Hybrid (Stockholm)Full-timePosted 1w ago

About the role

Neko Health is redefining prevention by delivering data-driven, preventative care. The Candidate Experience Partner owns one hiring area end to end, ensuring smooth interview processes, exceptional candidate experience, and recruiting enablement through automation and guidelines.

Responsibilities

  • Own one hiring area end to end, managing interview scheduling and in-person interviews.
  • Ensure interviews run smoothly and candidate/interviewer experience is excellent both virtually and in person.
  • Equip recruiters and interviewers with guidelines, tools and automation to perform their best work.
  • Operate as the operational backbone to keep recruiting fast while maintaining candidate experience.
  • Become the go-to expert for interview scheduling and in-person interviews for the location.
  • Schedule and manage interviews within SLAs across live roles, flagging delays and risks.
  • Track candidate experience against KPIs and fix friction in a timely manner.
  • Resolve complex escalations independently with lasting fixes.
  • Document processes and guidelines for in-person and virtual interviews; brief interviewers.
  • Configure jobs, interview plans and forms in Ashby to align with the hiring framework.
  • Review candidate experience data, surveys, funnel metrics and feedback to drive improvements.
  • Build and maintain automations to reduce manual scheduling work.

Qualifications

  • +4 years of hands-on experience in recruiting coordination or recruiting operations, running multi-party scheduling independently.
  • Experience using AI and automation tools to improve workflows with sound judgment on output reliability.
  • Experience managing complex stakeholders and handling last-minute changes.
  • Ability to prioritise across several live roles and resolve escalations within a defined remit.
  • Working knowledge of structured hiring, compliance and candidate data privacy.
  • Clear, warm written communication and professional in-person presence when representing Neko to candidates.
  • Experience with Ashby ATS is preferred.
  • Ability to be in the office three days a week and attend hiring events when needed.

Skills

Required:Interview schedulingCandidate experience metricsAutomation and AI toolsStakeholder management
Last updated Oct 23, 2026. Interested? Apply on the company site.
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