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Staff Product Quality Engineer

Snap Inc.· Quality
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ShenzhenFull timePosted 5d ago

About the role

Product Quality Engineer in Snap Inc.'s Quality team, focused on defining and executing end-to-end hardware quality strategy across concepts through mass production for consumer electronics and related hardware.

Responsibilities

  • Own the end-to-end product-quality strategy for assigned hardware products from concept through launch, Early Field Failure Analysis, and sustaining production.
  • Define quality goals, critical-to-quality characteristics, inspection methods, acceptance criteria, and quality gates for prototype, DVT, PVT, and mass production builds.
  • Lead failure analysis, Early Field Failure Analysis, root-cause investigations, containment, corrective actions, and verification of effectiveness for hardware, optical, mechanical, electrical, and cosmetic issues.
  • Analyze quality and reliability data to identify trends, common failure mechanisms, process variation, and launch risk.
  • Partner with design, systems, reliability, operations, manufacturing, supplier-quality, and factory teams to prevent defects and improve product robustness.
  • Develop and execute risk-based qualification, reliability, audit, sampling, and production-monitoring plans.
  • Partner with product development teams to integrate quality into the NUDD and Product Development Plan.
  • Drive supplier and contract-manufacturer quality performance, including incoming quality, in-process controls, outgoing quality, nonconformance disposition, and corrective-action closure.
  • Lead Early Field Failure Analysis and Sustaining Quality activities, using field and production data to identify recurring issues, drive corrective action, and improve product performance after launch.
  • Establish clear escalation paths and communicate quality status, risks, tradeoffs, and recommendations to technical and executive stakeholders.
  • Use formal deviations, waivers, and risk assessments when exceptions are required—without weakening the underlying product-quality baseline.
  • Improve quality systems, inspection standards, traceability, data collection, and feedback loops across the product lifecycle.
  • Develop, standardize, and scale quality processes, tools, and operating mechanisms across products, teams, suppliers, and manufacturing sites.
  • Mentor other quality engineers and raise the technical and operational maturity of the broader quality organization.

Qualifications

  • Bachelor’s degree in mechanical engineering, electrical engineering, materials science, manufacturing engineering, industrial engineering, or a related technical field.
  • 8+ years of experience in hardware product quality, reliability, manufacturing quality, supplier quality, or a related discipline.
  • Experience leading quality for complex consumer electronics, wearable devices, optical products, electromechanical systems, or similarly integrated hardware.
  • Strong knowledge of quality and reliability methods, including FMEA, control plans, statistical analysis, root-cause analysis, DOE, CAPA, sampling, and measurement-system evaluation.
  • Demonstrated experience leading cross-functional failure investigations from symptom definition through verified corrective action.
  • Experience with NPI and production phases, including prototype, EVT, DVT, PVT, ramp, Early Field Failure Analysis, and sustaining operations.
  • Working knowledge of NUDD and Product Development Plan processes and their application to hardware quality.
  • Ability to influence at all levels of the organization and drive alignment across engineering, operations, suppliers, and leadership.
  • Demonstrated ability to develop, standardize, and scale quality processes across products, teams, and manufacturing partners.
  • Ability to interpret engineering drawings, specifications, test data, inspection results, and manufacturing-process information.
  • Strong written and verbal communication skills, with the ability to make complex technical issues concise and actionable.
  • Willingness to work directly with suppliers and manufacturing partners, with up to 30% travel as needed.

Skills

Required:Quality strategyFailure analysisRisk-based qualificationSupplier quality managementNUDD & Product Development Plan

Benefits

  • Paid parental leave
  • Comprehensive medical coverage
  • Emotional and mental health support programs
  • Compensation packages that let you share in Snap’s long-term success
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Snap Inc.

We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

We believe the camera presents the greatest opportunity to improve the way people live and communicate.

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