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Facilities and Maintenance Associate

GoTo· Facilities & Maintenance
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Hybrid (Jakarta)PermanentPosted 4d ago

About the role

Role focused on maintaining office facilities, equipment, and building systems through hands-on technical repairs, preventive maintenance, and stakeholder coordination to minimize downtime and ensure safety and compliance.

Responsibilities

  • - Technical Maintenance & Repairs: perform hands-on troubleshooting and simple repairs for AC split units, piping/plumbing systems, electrical wiring, MCB panels, and general office hardware.
  • - Routine Preventive Cadence: Coordinate and execute scheduled preventive maintenance cadences for office facilities, HVAC, lighting, and power infrastructure to minimize operational downtime.
  • - Problem Solving & Diagnostics: Assess reported facility issues, identify root causes, and implement practical short- and long-term repair solutions. Manage all maintenance tickets and requests to ensure effective and cost-efficient resolution within agreed SLAs.
  • - User & Stakeholder Coordination: Engage directly with office teams to understand facility complaints, communicate resolution timelines, and minimize disruption to daily operations.
  • - Cost & Resource Efficiency: Evaluate repair requests to recommend and execute the most cost-effective solution without compromising safety or quality.
  • - Vendor & Supply Management: Coordinate with external contractors or building management for specialized repairs and assist in inventory tracking for maintenance of spare parts and tools.
  • - Safety & Compliance: Ensure all maintenance and repair activities strictly adhere to workplace health and safety (WHS) standards and electrical safety practices.

Qualifications

  • - Technical Experience: 2–4 years of practical, hands-on experience in office facility maintenance, building services, or technician roles.
  • - Core Technical Skills: Knowledge and troubleshooting in plumbing, AC Split systems, refrigerant piping, basic electrical circuitry, and MCB distribution boards.
  • - General Handyman Proficiency: Ability to perform simple carpentry, plumbing, lighting, and general office hardware repairs independently.
  • - Diagnostic & Practical Thinking: Strong ability to analyze physical facility issues on-site and implement budget-conscious solutions.
  • - Communication & User Service: Friendly, clear, and proactive communication skills to interact with internal employees and understand facility requests.
  • - Organizational Skills: Ability to prioritize urgent repair tickets, manage routine maintenance schedules, and follow up consistently.
  • - Vendor Oversight: Experience supervising third-party service providers.

Skills

Required:Technical maintenance and repairsPreventive maintenance planningProblem solving and diagnosticsStakeholder communicationVendor management
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About GoTo

Go Together, Go Far

Kami adalah perusahaan teknologi nomor 1 di Indonesia. GoTo berdedikasi untuk menciptakan dampak sosial berskala besar di manapun kami beroperasi.

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