Oncology Trial Navigator
Natera· Customer Experience Oncology
Remotefull-timePosted 5d ago
About the role
Clinical role focused on end-to-end patient matching to oncology trial opportunities, serving as the primary clinical liaison with external stakeholders and coordinating AI-enabled trial matching, patient referrals, and enrollment support.
Responsibilities
- Conduct high-volume, structured outreach to oncologists, PIs, and research coordinators regarding trial-eligible patients identified through Natera’s platforms.
- Act as a clinical consultant to research sites, delivering patient eligibility notifications and facilitating seamless referral workflows.
- Track patient progression from initial identification through referral and enrollment, ensuring timely follow-up and resolution of site-level bottlenecks.
- Operationalize outputs from Natera’s AI-enabled trial matching platform to manage a daily priority queue of potential matches.
- Perform rigorous clinical reviews, reconciling patient molecular data (e.g., MRD status, biomarkers) and exome results with trial-specific inclusion/exclusion criteria.
- Collaborate with the Clinical Product team to provide real-time feedback on matching accuracy, helping to refine AI algorithms and data filters.
- Provide high-level, empathetic, and compliant education to patients regarding specific clinical trial opportunities and the clinical significance of their molecular results.
- Coordinate warm handoffs to site research teams, ensuring patients feel supported and informed throughout the referral process.
- Maintain meticulous documentation of outreach and referral activities within CRM and tracking tools.
- Contribute to the continuous improvement of Standard Operating Procedures (SOPs).
- Participate in cross-functional collaboration with internal partners to optimize the field.
Qualifications
- Current, active licensure as a Registered Nurse (RN), Certified Genetic Counselor (CGC), Nurse Practitioner (NP), or Physician Assistant (PA).
- Must maintain licensure in good standing throughout employment.
- Board Certification (e.g., OCN, CCRC, or similar) is highly preferred.
- A master’s degree in a clinical or scientific field is preferred.
- 3–5 years of oncology clinical experience, with at least 2 years specifically in oncology clinical research (e.g., as a Research Nurse, Coordinator, or Navigator).
- Proven experience in patient identification and trial matching services, ideally within a molecular diagnostics or biotech environment.
- Experience communicating complex clinical and genomic information to physicians, PIs, and patients.
- Strong clinical knowledge of oncology, with a focus on biomarker-driven therapies and MRD-based clinical trial landscapes.
- Expert-level understanding of clinical trial design and the ability to interpret complex inclusion/exclusion criteria.
- Technology Adoption: Ability to quickly master new AI-enabled matching tools and digital health platforms.
- Data Literacy: Comfort navigating large clinical datasets and translating patient records into structured eligibility requirements.
- Systems Advocacy: Proactive in identifying workflow inefficiencies and suggesting technological or process-based solutions.
- Exceptional communication and interpersonal skills.
- High degree of empathy and professionalism in patient-facing interactions.
- Strong organizational skills and follow through discipline.
- Bilingual proficiency in English and Spanish preferred.
Skills
Required:Clinical trial matchingMedical review of molecular dataStakeholder engagementCommunication
Benefits
- Competitive Benefits - medical, dental, vision, life and disability plans for eligible employees and dependents.
- Free testing for employees and immediate family, fertility care benefits.
- Pregnancy and baby bonding leave, 401k benefits, commuter benefits and other benefits.
- Generous employee referral program.
Last updated Oct 22, 2026. Interested? Apply on the company site.
About Natera
A global leader in cfDNA testing
Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.
oncologywomen's healthorgan healthcell-free DNA
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