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Principal Software Engineer I - Platform Billing Experience

Elastic· Platform - Management Experience
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Remote$159.8k - $252.8kfull-timePosted 5d ago

About the role

Principal Software Engineer to drive technical direction for Elastic's Billing Experience domain, focusing on customer-facing billing APIs, Cloud console experiences, and scalable, reliable metering and billing systems across AWS, GCP, and Azure.

Responsibilities

  • Own complex billing and account management systems, including public APIs, internal APIs, and Cloud console experiences.
  • Lead API design and evolution — set standards for contract stability, versioning, and developer experience across internal and external consumers.
  • Build and improve full-stack features in Elastic Cloud consoles, from backend services to frontend billing and account UIs.
  • Improve observability, incident response, and reliability of billing-facing services using modern DevOps practices.
  • Shape system architecture for scale and modularity. Guide service design, API structure, and data modeling.
  • Work with SRE and Cloud teams to improve deployment, monitoring, and CI/CD pipelines.
  • Be the go-to technical reviewer for the billing experience stack. Maintain technical consistency and quality standards.
  • Mentor engineers and tech leads across the Billing organization. Help raise the bar on design and operational standards.
  • Work with Product, Design, and Finance to set roadmap priorities. Make sure plans are feasible and aligned with business goals.
  • Take part in on-call rotations. Ensure systems are production-ready through automation, resilience testing, and alerting.

Qualifications

  • 8+ years in backend or full-stack engineering, with solid skills in API design and development.
  • Proven experience building and maintaining developer-facing or customer-facing APIs at scale.
  • Solid background in cloud infrastructure (AWS, GCP, or Azure), including networking, IAM, monitoring, and deployment.
  • Experience with frontend technologies used in console or dashboard products is a plus (React or similar).
  • Ability to lead multi-quarter projects across teams — building consensus and delivering results.
  • Track record of mentoring engineers, setting technical direction, and raising engineering standards.
  • Experience with SaaS billing, metering, or financial systems is a real plus.
  • Clear written and verbal communication skills. Able to influence across teams and speak to both technical and non-technical partners.
  • Comfortable working on your own in a global, distributed, and async environment.
  • Able to work across projects, collaborate across functions and teams, and adapt to changing team structures.
  • Track record of using AI to accelerate development, debug complex systems, and improve code quality — while owning the outcomes.
  • Eligible to work in Department of Defense (DoD) Impact Level 4 or above cloud service environments.

Skills

Required:API designCloud infrastructureMentoring
Nice to have:Frontend fundamentals (billing UI)

Benefits

  • Stock program eligibility
  • Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings
  • Flexible locations and schedules
  • Generous vacation days
  • Volunteer time off (up to 40 hours/year)
  • Parental leave (minimum 16 weeks)
  • Health coverage for you and your family in many locations
  • Discretionary flexible benefits to support well-being
Last updated Oct 22, 2026. Interested? Apply on the company site.
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